Revenue Operations Associate - 6 month contract (Work from home)

Hi there! Thanks for stopping by 👋

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We have bike enthusiasts, foodies, video game heroes, dog and cat lovers, movie buffs, musicians, and every variety of people. Lightspeed was founded on the principles of diversity and inclusion and our daily practices and interactions reflect this commitment everyday. Wherever you look, you will find a friend in Lightspeed. If you’re keen to join, we’re looking for a Revenue Operations Associate - 6 month contract (Work from home) to join our team in Manila.

If you're a self-starter with a love for operations, analytics, and data, this is the role for you. Collaborating with senior management, sales leaders, and other Go-To-Market teams, you'll be working on exciting tasks like analysis, forecasting, reporting, and refining technical processes. The ideal candidate for this role is eager to expand their technical knowledge by learning new systems and tools. As a problem solver who embraces complexity and critical thinking, you enjoy elevating your teammates to new heights.

What you’ll be doing:

• Collaborate with the Revenue Operations team streamline sales processes by clearing out inconsistencies, while boosting sales, demand generation, and customer success productivity.
• Document and maintain Revenue Operations policies, processes, and project statuses to ensure all team members have access to the latest versions.
• Support coordination for cross-functional projects, including project documentation, task management, meeting coordination, and documentation.
• Make sure our internal customer data is top-notch by keeping it tidy, segmenting lists, and aligning data, while also suggesting and implementing process and workflow improvements.
• Create and manage key reports, handle ad hoc Salesforce list requests, and provide reporting support to analysts as needed.
• Assist with the administration of Salesforce, Outreach, and other tools, and help prioritize related projects.

What you need to bring:

We're looking for a candidate who has experience with the following:

• Knowledge of sales processes and operations within a SaaS organization.
• Previous experience using a CRM, Excel/Sheets, and other revenue tools/systems (we use Salesforce, Outreach, and Gong, but experience with all of these is not required).
• Comfortable with analytics, both in interpreting and developing them.
• A keen interest in optimizing revenue operations for a high-growth company.
• Strong communication skills.
• Ability to think strategically, manage multiple projects, coordinate details across departments, and meet deadlines.

Our hiring process is very straightforward. You’ll undergo a preliminary video screening and the whole process will be conducted at the comfort of your own home, through Zoom or Google Meet. No need to go through Manila's heavy traffic!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a permanent work from home environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy and healthy:

• Market-leading salary package
• Permanent work from home setup
• Coworking space available, if needed
• We follow the PH holidays!
• Benefits you can enjoy from day one:
• HMO for you and your 2 dependents (Maxicare)
• 15 Vacation leaves
• 10 Sick leaves
• Government Mandated Benefits
• Reimbursable FoodAllowances of 1000PHP per month
• Health and wellness benefit of 7500PHP per year
• Free LinkedIn Learning License
• Free access to Mental Health support and coaching services
• Opportunity to grow your career in a company that values internal mobility
• Exciting online and in-person events hosted regularly by our Manila Culture Club

Not yet convinced?

For honest reviews left by real people, you can check our Glassdoor page. To know more about Lightspeed, you can check our website, LinkedIn, and Youtube pages. We’re an open book!

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

We partner with Inform Group to employ our Lightspeed workforce in the Philippines. Inform Group hosts Lightspeed employees who enjoy the benefits of the Philippine labour code combined with the full career opportunities provided by Lightspeed.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.