Revenue Operations Manager

ABOUT RETOOL

Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

WHY WE'RE LOOKING FOR YOU

Retool has experienced significant growth, increasing revenue 10x over the past three years. Through rapid iterations and an evolving approach, we have expanded our customer base and refined our sales and marketing strategies. Now, we are looking to enhance our operational capabilities to support ambitious revenue and business goals. As a Revenue Operations Manager, you will help us scale our operations by providing the analytical support needed to optimize our GTM efforts across multiple regions including San Francisco, New York, and London.

WHAT YOU'LL DO

You will be an integral part of the GTM team, focusing on the analysis and reporting of key metrics that drive decision-making at the executive level. Your responsibilities will include:

• Developing and refining metrics reporting for leadership meetings to ensure decision-makers have accurate and timely information.
• Conducting ad hoc data analysis to uncover insights, identify trends, and recommend process improvements.
• Collaborating with Sales, Technical Customer Experience, and Operations teams to streamline workflows and enhance the efficiency of our GTM processes.
• Supporting the implementation of new systems and technologies that improve data collection and analysis capabilities.
• Assisting in the development and refinement of GTM strategies through detailed, data-driven analysis.

WHO YOU'LL WORK WITH

In this role, you will work closely with various teams including Sales, Technical Customer Experience, and Finance. You will be part of a passionate team that is dedicated to not only meeting but exceeding our business objectives. The collaboration with these teams will be crucial in shaping the direction and efficiency of our GTM efforts.

IN THIS ROLE, YOU WILL:

• Take ownership of data analysis and reporting for all GTM activities, ensuring stakeholders have the insights needed to make informed decisions.
• Identify and implement process improvements across GTM operations to support scaling and efficiency.
• Work closely with leadership to understand their data needs and deliver reports that aid in strategic planning and performance measurement.
• Stay updated on the latest industry trends and how they might impact our GTM strategies, ensuring that Retool remains competitive and responsive to market changes.

This role offers the opportunity to make a significant impact at a fast-growing company by enhancing our operational capabilities and supporting strategic decision-making processes. If you are passionate about analytics, enjoy working in a dynamic team environment, and are eager to drive growth, we would love to hear from you.

For candidates based in the United States, we have three geographic pay zones. For this role, the pay range(s) for this role in each zone is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles.

This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.

Additional compensation in the form(s) of equity, and/or commission/bonuses are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!

Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.