Revenue Operations Manager

Who we arePathpoint is building the modern distribution infrastructure for the $120B E&S insurance market. Today, more than 20% of commercial insurance business is placed into the E&S market, yet agents, brokers, and carriers rely on analog, inefficient, and imprecise systems, paperwork, and tools in order to transact. Pathpoint is the only wholesale distribution platform that use technology to connect carriers and agents around the country, streamlining and automating submissions, underwriting, binding, compliance, payments, and service through technology and and people. All brought to you by a team committed to raising the bar in E&S insurance.
What we are looking forPathpoint is seeking a Revenue Operations Manager who will work closely with the Chief Revenue Officer and the Head of Revenue Operations to oversee and improve the operations of the Go-to-Market Teams. The Revenue Operations Manager will be responsible for Marketing Operations, Sales Operations, and Revenue Strategy. The role will help establish and execute an omni-channel performance marketing strategy; develop and implement campaigns across the sales funnel; improve the workflows for our Marketing, Business Development, and Account Management teams; and support the Head of Revenue Operations in identifying ways to accelerate the growth of the business.

Key Responsibilities

• Marketing Operations — defining, executing, measuring, and improving our Performance Marketing efforts across key marketing channels: Web, In-app, Text, Email Marketing and other digital marketing channels

• Create and manage the implementation and execution of marketing campaigns across various channels

• Analyze the performance of campaigns; continuously refine and iterate on the structure and execution of campaigns based on findings

• Identify opportunities to improve our messaging to our client base across channels, tied to our Product Offering

• Sales Operations — identify bottlenecks and implement process improvement in the workflows for our Business Development and Account Management teams, driving improved user acquisition and retention across the sales funnel

• Manage and improve the workflow of Business Development Representatives and Managers; end-to-end design, implementation and execution of top-of-funnel workflows

• Improve our user segmentation and scoring models to help our Account Management team focus their time and attention on the most valuable users; Work closely with Senior Account Managers to implement findings into core workflows for the team

• Revenue Strategy

• Assist the Head of Revenue Operations in preparing revenue forecasts, staffing & capacity plans, and strategic recommendations for presentation to the CRO & CEO

• Oversee our RevTech Stack — improve integrations between systems, oversee the tactical day-to-day execution in our systems, and work with the Head of Revenue Operations to identify new systems or how to better use our existing systems

Skills & Qualifications

• Three to five years of experience in Marketing Operations, Sales Operations, Revenue Operations or a related operational role in a fast growth environment
• Demonstrated ability to analyze performance and improve processes & workflows in a cross-functional role
• Ability to own core operational tooling across the RevTech Stack, including Marketing and Sales Enablement tooling
• Highly proficient in SQL — knowledge and mastery of SQL for data analysis is a must
• Nice to have — Familiarity with Python for data analysis, process automation, and systems integration

What We OfferCompetitive compensation, equity, and healthcare packagesRemote-first working environment while investing in in-person collaborationMonthly lunch stipendAnnual home office stipendMonthly WiFi stipendFlexible time offPaid parental leave401(k) available
Our ValuesHard Problems Drive Us: We believe the insurance industry hasn’t kept up with changing times and fixing that is a hard problem worth solving.We Start with Why: Seek to understand what customers care about. Use data to challenge assumptions and figure out the problem.We Take Ownership and Accountability: We think people are their happiest when they have high ownership and accountability over the problems confronting them and are empowered to move decisively to work on them.We Work Together: Nothing happens without the individual efforts of our team members, but effective teamwork is how we build and maintain customer value.We Move Forward: We value the ability to persist through adversity to achieve goals and believe speed plays an important role.
Pathpoint is an equal opportunity employer that values diversity, inclusion, and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Note: We are unable to provide visa sponsorship for this position at this time. By applying to this job, you confirm that you are eligible to work in the U.S. without requiring visa sponsorship now or in the future. Thank you for your understanding.