Life at aptihealthaptihealth is a fast-growing health tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high-quality care when and where they need it. You’ll join a mission-driven team that’s curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We’re proud to be named one of the world’s top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we’re building a better, more accessible future for mental health.
What We Offer
The chance to make life better for millions of people
Smart, supportive colleagues who care about what they do
A place where new ideas quickly turn into real results
A culture that values curiosity, collaboration, and inclusion
A team built on trust, accountability, and continuous learning
Your Role
The Registered Nurse Case Manager is a key member of AptiHealth’s Case Management and Medication Management programs, supporting both patients and providers across the care continuum. This role assesses patient needs, develops and implements care plans, coordinates care and medications, triages urgent patient concerns, and supports clinical operations in collaboration with the multidisciplinary care team. The RN Case Manager ensures high-quality, patient-centered care while maintaining compliance with company policies and regulatory requirements.
Responsibilities
Complete case management assessments and develop care plans
Collaborate with the care team to identify patient needs and coordinate care
Document all patient interactions and care coordination activities
Triage patient calls and electronic communications, escalating concerns as appropriate
Support prescribers with prior authorizations, refills, pharmacy coordination, and scheduling based on clinical need
Conduct medical reviews and gather additional patient history as needed
Obtain and manage required patient consents and releases of information
Educate and onboard patients into AptiHealth’s Medication Management Program
Assess patient response to treatment and medications
Connect patients with community resources and support services to address social determinants of health
Conduct proactive telephonic outreach to patients based on clinical needs
Requirements
Active Registered Nurse (RN) license in New York required
Graduate of an accredited nursing program; BSN preferred
Certified Case Manager (CCM) certification preferred
Behavioral health or psychiatric care experience strongly preferred
Experience supporting care coordination and case management workflows
Proficiency with Electronic Medical Record (EMR) systems and Microsoft Office applications
Strong organizational, communication, and clinical triage skills
Ability to work collaboratively within a multidisciplinary care team
Comfortable working in a fast-paced, patient-centered virtual care environment
Benefits
Comprehensive Medical, Dental, and Vision plans available
Paid Time off, Sick Time and Paid Company Holidays
401k Retirement Savings Program with 2% Company matching
Voluntary Life Insurance
Employee Assistant Program (EAP)
Competitive Salary
Work from home
Job Type: Full-time / Hourly (40 hours / week) Working Hours: Monday – Friday 8am – 4:30pm Location: Remote / NY
Pay Rate: $33.65- $38.46/hr
About aptihealthaptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. For more information, please visit www.aptihealth.com
To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.
aptihealth, inc. | 1785 Route 9, Clifton Park, NY 12065
aptihealth is a health tech company transforming behavioral healthcare through a digital platform and affiliated medical group. The company makes high-quality mental health care more accessible by connecting patients with licensed behavioral health professionals. aptihealth has been recognized as one of the world's top health tech companies of 2025 for advancing digital behavioral healthcare. The platform enables clinicians to conduct comprehensive assessments, formulate diagnoses, and pair patients with appropriate specialists to achieve optimal outcomes.
