Redefine the future of customer experiences. One conversation at a time.
We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.
If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.
Build Amazing - Deliver Amazing - Live Amazing - Be Amazing
Redefine the future of customer experiences. One conversation at a time. We’re changing the game with a first-of-its-kind, unified, AI powered customer experience platform for businesses to engage, market, sell and service. It’s called UCXM and is based on consistently providing a great customer experience across channels and touchpoints because today, consumers want to talk to brands on a channel and at a time that suits them, instead of the one you may try to impose on them.
Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.
The Sales Development Representative position lays the foundation for a successful high-tech sales career. The Sales Development Representative is an entry-level sales role that receives extensive training and mentoring for accelerated advancement within Nextiva’s Inside Sales Department. In this position, you will learn how to handle a full-cycle consultative sales process. Our comprehensive training program, plus ongoing coaching and workshops, will transform you into the ultimate sales machine, adding value to your resume and sales game. You'll also gain significant experience using the top sales CRM, Salesforce.
Responsibilities:
- Hands-on Salesforce experience
- Identifying and qualifying sales opportunities for Nextiva's sales organization
- Call prospective customers, qualify leads, and transfers them to the correct sales channel
- Manage customer interaction and track the sales process
- Shadow Sr. Account Executives and learns how to demo Nextiva’s products and services
- Participate in Nextiva’s Certification programs
- Strong organization skills with superior attention to detail
- Effective team player capable of working independently without supervision
- Intermediate to Advanced Microsoft Word, Excel and Access
About You:
- You are tech savvy and enjoy learning about innovative products
- You have a curiosity to learn about businesses and help them succeed
- You are highly organized and extremely detail oriented
- You have a vibrant and energetic personality with the ability to quickly develop trust, rapport, and strong relationships
- You are coachable, a quick learner, and can easily adapt. You have the drive to perform and excel
- You are a skilled communicator, both verbal and written, with common sense and the ability to think on your feet
Qualifications:
- BA/BS in Business preferred or equivalent combination of education or related work experience.
- 1+ years of demonstrated direct / inside sales experience preferred.
- 1+ years of demonstrated sales experience in Telecom, UCaaS, Software / SaaS, Platform Sales, Technology, or other related industry experience preferred.
Nextiva Core Competencies / DNA:
- Drives Results: The successful candidate will be action oriented, with a passion for solving problems. They will bring clarity and simplicity to ambiguous situations. This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success. They are a change agent, prepared to lead and drive changes as we transform.
- Critical Thinker: The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past. They are forward-thinking, anticipating problems before they arise. They’ll recommend and action well thought out solutions, understanding the risks and dependencies.
- Right Attitude: The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks. They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way. They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.
Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.
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