About Onyx CenterSource
Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborate to solve our clients’ business challenges, enabling our clients to enjoy stronger business relationships with each other by streamlining commission payments, removing friction from the process. This means hotels pay agencies the money they’re owed faster, and agencies receive much-needed supplier revenue more quickly and easily, increasing their desire to direct more bookings to hotels that use Onyx. All of this frees our clients up to focus on strategic, revenue-generating activities.
As a worldwide team with 20+ nationalities represented, we value our differences and use them to best serve our global clients. Every Onyx employee has the opportunity to grow through continual development opportunities, and we’re committed to making a positive impact in our communities and the world.
Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities.
We are committed to an inclusive and equitable hiring process. Candidates are evaluated based on skills, experience, and potential, without regard to protected characteristics, and in alignment with our hiring procedures and business needs.
Overview
The Sales Director will play a critical role in driving Onyx’s revenue growth by identifying, qualifying, and securing new business opportunities. This role is responsible for responding to inbound inquiries, proactively initiating and developing new sales prospects, and following up on leads generated by the pre-sales team to successfully close deals. The Sales Director will design and execute strategic sales plans to exceed revenue targets, while ensuring seamless collaboration with operations for smooth client transitions into service delivery. This individual will manage the full sales cycle, including opportunity tracking and reporting within Salesforce, and will be accountable for meeting key operational KPIs. The role requires strong negotiation skills, a results-driven mindset, and the ability to build lasting customer relationships that contribute to Onyx’s long-term growth.
Location
Australia
Scope
Australia
Education
Minimum required: Bachelor’s Degree
Preferred: Bachelor’s Degree in business or hospitality
Span of Control:
Reports to: VP of Regional Sales
Oversight: This role has 0 direct reports
Roles/ Responsibilities
Respond to sales inquiries from potential customers seeking Onyx’s services
Individually initiate new sales prospects and qualify leads and solicit potential customers
Follow up leads processed through our SDR (pre-sales team) and effectively close the deal
Develop sales plans and strategies to meet and exceed established revenue goals
Partner with operations to ensure optimal transition to full service delivery
Provide detailed tracking and status information for each sales opportunity in CRM (Salesforce) and other management reports.
Successfully negotiate deals in timely manner that advance Onyx's growth and trajectory
Adhere to operational KPI’s (Calls, Sets, Activities and Tasks, etc Qualifications
Minimum required:
3+ years sales experience, preferably in the travel industry
Proven track record in effective and consistent sales results
Excellent written and verbal skills required
Ability to translate customer needs and requirements into sales opportunities for the company
Experience managing and negotiating deals with complex structures (deliverables and fee structures)
Proficient in creating customer and internal documentation in PowerPoint, Excel and Word
Must be willing and able to travel in assigned market as well as attend various conferences and/or trade shows
Competencies:
Ability to manage and prioritize tasks of various levels for maximum productivity.
Relationship Management
Ability to advocate for the customer to internal stakeholders, and advocate for Onyx to the client. OrganizationalInterlocks
This position will work closely with internal stakeholders
Physical Demands/Travel required
Work associated with this position is sedentary in nature and performed indoors at a desk either remotely or in an office setting.
Travel for this position can range from 20-30%
This position is remote.
Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. The company streamlines commission payments between hotels and travel agencies, enabling faster payouts and reducing friction in the payment process. By facilitating quicker supplier revenue for agencies and faster payments for hotels, Onyx allows clients to focus on strategic, revenue-generating activities. The company operates as a worldwide team with 20+ nationalities represented and is committed to inclusive hiring practices and positive community impact.
