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Sales Engineer

Serigraph logo

Location
United States
Serigraph

Job Description

Serigraph – Leading Decorative Plastics and Specialty Printing Company is seeking a Sales Engineer, to be accountable for achieving revenue growth targets for assigned accounts by providing superior solutions to our customers’ product decorating needs. You will identify opportunities and close business for both new opportunities and new programs at existing customers. Sales Engineers are the key relationship managers with our customers and play a critical role in relaying trends or market needs from the field.**This Account Executive needs to be located in or near Charlotte, NC or Greenville, SC****Travel is required to customers in NC, SC, and GA regularly**

Sales Engineer Responsibilities -

    Sales and Opportunity Management:
  • Identify new sales opportunities within assigned customers.
  • Work cross-functionally with inside sales, operations, engineering, and quality to develop winning solutions.
  • Develop business case proposals for new opportunities, outlining overall value for the customer.
  • Present feasibility concerns to ensure alignment with customer expectations.
  • Review proposals, provide recommendations on product improvements, and resolve customer concerns.
  • Manage commercial issues for all new sales opportunities with new and existing customers, including negotiating terms, conditions, and payment terms.
  • Coordinate and lead customer-facing meetings, including business proposals, annual or quarterly business reviews, Serigraph site visits, and customer site visits.
  • Input and maintain all required information in CRM (Salesforce), ensuring data is current and accurate.
  • Manage opportunity weighting for each potential opportunity throughout the sales cycle.
  • Close business to ensure that revenue targets are achieved.
  • Customer Relationship Management:
  • Develop and maintain customer relationships and secure new business.
  • Act as the primary contact for customer communication and ensure adherence to SPEC requirements.
  • Support Serigraph’s current quality business system.
  • Education Requirements:
  • 4-year college degree or equivalent experience.
  • Technical background and aptitude are preferred.
  • Experience Requirements:
  • Minimum of 5-7 years of experience in a sales/customer-facing role.
  • Experience in automotive, power sports, industrial, or commercial segments is preferred.
  • Proven track record of securing new business and growing profitable sales year over year.
  • Sales savvy with technical aptitude and ability to promote and sell new products to existing customers.

What we are looking for in a Sales Engineer -

  • Ability to develop and maintain customer relationships and secure new business.
  • Ability to work independently and achieve results.
  • Positive thinker with an aggressive, can-do attitude.
  • Highly professional with a positive image.
  • Ability to present commercial and technical information effectively at all levels.
  • Ability to motivate and influence people’s decision-making process.
  • Strong computer skills (Microsoft Office – writing, spreadsheets, presentations, databases).
  • Excellent written and verbal communication skills.
  • Technical aptitude – ability to listen, understand, and communicate engineering information from the customer to the company and back to the customer.
  • Negotiation skills – ability to secure win-win solutions with customers in challenging situations.
  • Valid Driver’s License.
The compensation structure is determined based on several factors, including the position, skills, level of experience, job-specific requirements, and the location of the position.
Our goal is to offer competitive and fair compensation that reflects these critical elements.
We’re looking for fun, reliable coworkers to join our team. If this sounds like you, we can’t wait to connect.
If you have the skills and dedication to contribute to our team in this role, we welcome your application. Your attention to detail and commitment to quality are valued here.

Advice from our career coach

A successful applicant for the Sales Engineer position at Serigraph should have a strong background in sales, customer relationship management, and technical aptitude, with a focus on revenue growth and customer satisfaction. Here are some key tips to stand out as an applicant:

  • Demonstrate a minimum of 5-7 years of experience in a sales/customer-facing role, preferably in automotive, power sports, industrial, or commercial segments.
  • Highlight your proven track record of securing new business and growing profitable sales year over year.
  • Showcase your ability to work independently, achieve results, and develop and maintain customer relationships effectively.
  • Emphasize your technical aptitude and ability to promote and sell new products to existing customers.
  • Exhibit strong communication skills, both written and verbal, as well as negotiation skills in challenging situations.
  • Ensure you have a valid Driver's License and are willing to travel regularly to customers in NC, SC, and GA.

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About the job

Aug 28, 2024

Full-time

  1. US United States
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