We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.
But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.
We are seeking a consultative, customer-focused Sales Engineer to help enterprise organizations modernize their infrastructure operations through API-driven automation, AI-assisted operational intelligence, and integrated DDI solutions. This role goes far beyond traditional pre-sales engineering. You will serve as a trusted advisor to customers throughout the customer lifecycle — from discovery and evaluation through adoption, operational success, and expansion. You’ll collaborate closely with Sales, Product Management, Engineering, Professional Services, Customer Success, and GTM teams to help customers simplify operations, accelerate automation, improve security posture, and drive measurable business value. Whether you are a Network Engineer, Infrastructure Engineer, Systems Architect, Automation Engineer, or customer-facing technical consultant with strong networking and cloud expertise, we want to hear from you. What You'll Do Lead consultative discovery sessions to advise enterprise customers on infrastructure modernization, cloud transformation, and operational automation — aligning DDI architectures across hybrid, multi-cloud, and distributed environments to real business outcomes Guide customers in evolving legacy network services into API-driven, automated platforms, delivering practical recommendations on DNS, DHCP, IPAM, security integrations, and orchestration best practices Own proof-of-value engagements end-to-end, designing integrated solutions that demonstrate automation outcomes, operational efficiency, risk reduction, and infrastructure resiliency using BlueCat and complementary technologies Support customers with Infrastructure-as-Code strategies, automation frameworks, and API-driven integrations — and deliver technical workshops, architecture reviews, and executive presentations to both technical and business audiences Partner with Customer Success and Professional Services to ensure seamless transitions from evaluation through deployment, adoption, and expansion Collaborate cross-functionally with Product, Engineering, Marketing, and GTM teams to shape product direction, contribute to technical enablement content, and represent the field voice in strategic decisions Manage engagement activity in Salesforce, operate effectively in a remote-first model, travel for strategic customer engagements when needed, and continuously deepen expertise in automation, AI-assisted operations, and modern enterprise architecture What You Bring Strong command of enterprise networking fundamentals — DNS, DHCP, IPAM, and network infrastructure operations — with hands-on experience in hybrid and multi-cloud environments Practical experience with API-driven infrastructure, automation frameworks, Infrastructure-as-Code tools, and orchestration technologies applied to real enterprise environments Familiarity with cloud networking architectures, network security strategies, Linux/UNIX administration, scripting, virtualization, and cloud-native technologies Experience integrating infrastructure platforms with cloud providers, security tools, orchestration platforms, or broader IT operations ecosystems — AI-assisted operations and infrastructure intelligence experience is a strong plus Proven consultative and advisory skills with the ability to lead technical strategy discussions with architects, operations teams, and executive stakeholders simultaneously Excellent communication and presentation skills — able to translate complex infrastructure concepts into clear business value narratives for diverse audiences across Sales, Product, Engineering, and C-suite 3+ years in sales engineering, infrastructure/network engineering, technical consulting, or customer-facing architecture roles, with a Bachelor's degree in CS, IT, Engineering, or equivalent practical experience; comfortable operating in a remote-first environment with moderate travel Must be fluent in English.
BlueCat is a market-disrupting player in Intelligent Network Operations, providing a first-to-market combination of systems of understanding and change that link foundational core services with predictive network health and performance insights. The company's Intelligent NetOps platform enables organizations to enhance agility and mitigate risks through a unified management lifecycle spanning provisioning, proactive troubleshooting, and remediation. BlueCat helps enterprise customers modernize network operations, improve operational visibility, automate infrastructure workflows, and achieve measurable business outcomes across hybrid and multi-cloud environments. The company is recognized as one of Canada's top workplaces and holds Great Place to Work certification.
