Sales Operations Specialist

This is a remote position.

Are you a trailblazer looking for a new challenge in a pioneering organization with global impact? Are you looking to boost your professional growth, being part of an emerging company? Then Eticas is for you!   

At Eticas, we are global leaders in Responsible and Fair AI on a mission to protect people in technology processes. Over the last decade, we have developed cutting-edge methodologies and tools to identify and mitigate bias, promote fairness, and ensure AI and ML algorithms obtain more accurate results. With the launch of our innvoativeAI Automated Auditing platform, ITACA, we are excited to write the next chapter of our company and are looking for driven and talented Sales Ops specialists to help us grow our customer base and lead the market.

What will your role look like?

As aSales Operations Specialist you will support the Sales & Marketing teams by leading lead generation efforts, conducting market research, assisting in sales support activities, and managing customer relationships. The ideal candidate will be proactive, detail-oriented, and eager to build and grow the company’sSales operationstools and processes.

Your key responsibilities:

• Identify potential customers through research, cold calling, emailing, and networking.
  

• Maintain and update a database of leads regularly to ensure accurate and current information.
  

• Plan and launch targeted email campaigns in coordination with Marketing and leadership.
  

• Assist senior executives with preparing sales proposals, presentations, and reports.
  

• Schedule meetings and coordinate sales activities to facilitate smooth operations.
  
• Address customer inquiries promptly and provide detailed product information to enhance customer satisfaction.
  
• Manage sales documentation and contracts, ensuring accuracy and compliance.
  

• Record all sales activities in the CRM system to maintain organized and up-to-date records and present regular data reports to the team to inform their strategy
  

• Gather and analyze information on market trends, competitors, and customer preferences.
  

• Provide insights and feedback to the sales team to help refine strategies and improve performance.
  

• Develop a deep understanding of the company’s products or services to communicate effectively with customers.
  

• Highlight features and benefits of products to potential customers, supporting sales efforts.
  

Requirements

• Strong verbal and written communication abilities.
  

• Ability to build and maintain relationships with clients and colleagues.
  

• Previous experience in the SaaS business and B2B services
  

• Strong organizational and time management skills to handle multiple tasks efficiently.
  

• Good understanding of sales principles and techniques.
  

• Ability to learn quickly and adapt to changing sales environments.
  

• Proficiency with CRM software and Microsoft Office Suite.
  

And some nice-to-haves…

• Degree in Business Administration, Marketing, or a related field.
  

• Experience working in remote and cloud-based environments with autonomy and self-accountability.
  

• A lifelong learning attitude.
  

Benefits

What Eticas can offer you:

• We are pioneers of the sector in the world, so our day-to-day is never a routine. We embrace the challenge of learning everyday how to improve in our roles and how to add value to others!
  

• We work as a community, learning together from an emerging business. You will always count on us! We are diverse in technical and management profiles, whose motivation and knowledge we learn from every day. We really care about what we do, because we want to have an impact on society through our work.
  

• We want to positively impact the world. You will work in a company that wants to generate global change, in pursuit of justice and responsibility.
  

• We believe in independence in carrying out our tasks. We pursue our goals and insist on high standards.
  

• We encourage and embrace diverse backgrounds because we understand the value of diversity to increase our value as a company.
  

Who will you be collaborating with?

Gemma,Founder and CEO at Eticas

If, after everything we have explained, you think you are the best candidate, send an email to [email protected] with your CV and a cover letter explaining why you are interested in working with us and what you can contribute to Eticas and the above role.