Our client is a fast-growing, AFRA-accredited logistics leader with over a decade of success across Sydney, Melbourne, and Brisbane, offering a dynamic and supportive team environment where hard work is rewarded with strong career progression and excellent earning potential.
They are now seeking to hire a Sales Representative to convert inbound sales leads and build strong ongoing customer relationships. The purpose of this role is to identify customer needs, prepare tailored quotes, and directly support the company in achieving its sales targets and growth objectives.
Job Responsibilities
Inbound & Outbound Sales
Handle a high volume of inbound phone enquiries and email leads efficiently and professionally
Identify customer needs to recommend appropriate removal and storage solutions
Prepare and present accurate, detailed service quotes and proposals to clients
Conduct timely follow-ups via phone and email to convert enquiries into confirmed bookings
Proactively manage the sales pipeline to ensure all opportunities are pursued to completion Account Management & Administration
Build and maintain strong long-term customer relationships through consistent follow-up
Maintain accurate customer records, call notes, and pipeline activity in the CRM system
Ensure all sales administration and booking documentation are completed on time
Coordinate directly with internal teams to manage bookings and ensure seamless service delivery
Consistently meet or exceed monthly sales targets and key performance indicators Requirements
High level of verbal and written English communication skills for client interactions
Proven experience in managing a sales pipeline and closing sales opportunities
Experience in handling high-volume inbound and outbound phone calls
Demonstrated ability to assess customer requirements and deliver tailored solutions
High attention to detail when creating quotes, managing documentation, and updating CRM systems
Strong interpersonal skills to collaborate effectively with internal teams and customers
Ability to meet or exceed monthly performance targets and KPIs consistently Nice-to-Have Skills
Prior experience in the removal, storage, or logistics industries
Proficiency in using modern CRM platforms and sales tools
Previous experience in a fast-paced telesales or customer service environment Benefits
Permanent work-from-home set-up
Dayshift (Australian Eastern Standard Time business hours)
Full-time job
HMO
Annual leave
13-month pay
With Government mandated benefits
VirtualStaff365 is a talent acquisition and staffing company that connects clients with skilled professionals from the Philippines who work remotely. The company specializes in building long-lasting professional relationships based on core values of respect, integrity, well-being, generosity, and excellence. They serve clients across various industries, including software development, graphic design, data management, and marketing roles. VirtualStaff365 helps clients meet talented individuals capable of working with overseas organizations while maintaining a fully remote work environment.
