- Brilliant problem solvers and story-tellers
- Professionals skilled in navigating organizational structures and business influences
- Ambassador for improving customer experiences in all dimensions of business success
- Relationship-finders and trust builders
- Right-brain/Left-brain balanced (analytical/technical + interpersonal)
- Driven to shatter goals and overcome any obstacle
- Exceptional communicators
- Maintain a sales pipeline of a minimum of 10+ active opportunities weekly
- Display a deep understanding & passion for all things Salesforce
- Be motivated to generate pipeline and produce new leads
- Gain access, navigate structures and build trust in assigned accounts, prospects and markets.
- Discover, validate, and develop sales opportunities which maximize client value.
- Partner with customer to align, promote, and fund projects that enhance customer success through SF.
- Be an advocate for customer satisfaction and success across all levels of Demand Chain team.
- Bring industry and technical knowledge expertise to client’s decision-making process.
- Build relationships and trust across client all relevant dimensions of the customers’ organization.
- Be/become an industry and domain expert, with a specific focus on their customer engagement lifecycle and processes
- Manage account strategy, planning, and opportunity forecasting within your book of business.
- Partner with Demand Chain Solution Architects and Engineering to solution, estimate, and quote opportunities.
- Develop solution proposals that communicate business value, technical scope, and financial ROI.
- Understand, apply and advocate for improvements in Demand Chain’s account management and selling models that improve effectiveness and client satisfaction.
- Be and advisor in promoting product improvements for routine customer problems.
- Achieve Results: Demonstrates the ability to build and manage a robust opportunity pipeline within your customer base.
- Be Accountable: Take accountability for your successes and ownership of results.
- Ensure an Exceptional Customer Experience: Create & foster a culture of far superior service to our customers, in order to build customers for life.
- Practice Situational Adaptability: The ability to adapt your approach and demeanor in real time, to match the shifting demand of different situations.
- Influence Effectively: Demonstrate organizational and interpersonal savviness to maneuver comfortably through complex policy, process, and people-related dynamics.
- Engages & Inspires: Able to paint a compelling picture of solution and strategy that motivates others to action.
- Professional Services selling in the Salesforce ecosystem
- Bachelor's degree in business administration, sales, or a related field (or equivalent experience).
- 5+ years of experience in sales, account management, or business development, preferably within the technology sector or 5+ years selling and delivering Salesforce customer engagement projects
- Proven track record of exceeding sales targets and driving revenue growth.
- Strong communication and presentation skills, with the ability to effectively convey complex ideas to a variety of audiences.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
United States
