As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:
- Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
- Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
- Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
Title: Salesforce Administrator
Location: Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI
Role Description:
As a Salesforce Administrator at ShipBob, you’ll be responsible for managing ShipBob’s Salesforce platform, meeting the requirements provided by business stakeholders and maintaining user access and security for more than 500 users.
What you’ll do:
- Manage the Salesforce CRM platform and oversee all administrative functions, including user account maintenance, reports and dashboards, flows, and other routine tasks.
- Customize Salesforce fields, page layouts, record types, searching/reporting, and user roles to manage access.
- Implement, test, and deploy Salesforce updates and enhancements.
- Maintain system security and integrity, with necessary checks and balances to prevent errors and data loss.
- Provide training and support to Salesforce users across the organization and maintain documentation on processes, policies, application configuration, and help-related materials for users as database applications are developed.
- Coordinate with various teams to ensure Salesforce environment supports internal needs relating to functionality and performance.
- Work with Business Stakeholders to gather business requirements and configuration of Salesforce to support those business requirements.
- Migration of legacy automations and into lightning flows.
- Maintenance and enhancements of our existing implementations (i.e. Salesforce Chat, Salesforce Shield, etc.).
- Testing and deploying new release updates.
- Other duties/responsibilities as necessary.
What you’ll bring to the table:
- Minimum of 2 years of experience as a Salesforce Administrator in a complex environment.
- Implement, test, and deploy Salesforce updates and enhancements.
- Maintain system security and integrity to prevent errors and data loss.
- The ability to work with APEX, Visualforce, and Lightning Web Components is a huge plus.
- Salesforce Administrator Certification preferred.
Classification: Exempt
Reports to: Manager, Salesforce
Perks Benefits:
- Medical, Dental, Vision Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Paid Sick Leave and Paid Emergency Leave
- Floating Holidays (2 days/year)
- Wellness Days (1 day/quarter)
- 401K Match
- Competitive Salary, Performance Bonus
- Variety of voluntary benefits, such as, short term disability
- Referral Bonus Program
- Fun Culture Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $63,775 - $85,030 for this role. The full base pay range for this position in our compensation architecture is $63,773 - $106,288.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
At ShipBob, we’re looking to bring on board people who embody our core values:
- Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
- Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
- Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
- Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
- Be Safety Minded. It’s not just talk; it’s the way you work.
About Us:
ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers.
As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
United States
