Location: Manila, Philippines
Type: Full Time
Experience Level: Mid Level
MonetizeMore builds industry-leading ad technology that is seen by more than 300M+ people per month. The company has been running for 16 years achieving consistent double-digit growth each year with a team of 100+ team members spread across the globe.
We are a culture-centric organization where Integrity, Collaboration, Enterprising, and Kaizen unite for excellence. We meticulously cultivate these pillars at the heart of everything we do, and our 100% remote setup allows us to work anywhere while upholding these values.
This role is ideal for someone who is structured, detail oriented, and comfortable bridging business needs with system execution. You bring strong coordination skills, a process improvement mindset, and the ability to maintain high data quality standards.
Solving Problems Through Systems
Translate business problems, opportunities and requirements into structured system improvements and automation requests that make data more transparent and our internal customers' lives easier.
Collaborate with stakeholders to map workflows and improve efficiency by leveraging our sales stack.
Create and maintain Salesforce SOPs, process maps, and documentation.
Ensure user adoption is top notch of whatever you release - training materials, office hours, documentation, you work to ensure the team understands how to leverage your hard work.
Deepen our ability to scale our organization through deep integration of all our sales tools to work harmoniously together
Salesforce & Sales Stack Service Delivery
Consistently deliver high quality Salesforce support aligned with SLAs and business needs.
Serve as the first point of contact for Salesforce related inquiries.
Troubleshoot user issues and resolve where possible, or route complex concerns to the Salesforce Admin or Developer.
Monitor recurring issues and recommend preventive improvements.
Data Management
Maintain and update Salesforce records to ensure data accuracy and completeness.
Support data imports, exports, audits, and cleanups.
Identify inconsistencies and partner with stakeholders to strengthen data governance.
Quality Assurance
Test new features, automations, and integrations before deployment.
Document test cases, expected results, and findings.
Coordinate issue resolution prior to release to minimize operational disruption.
Revenue Operations Coordination
Work closely with the CIO, Sales, Marketing, and Operations teams to align system updates (predominantly SFDC, but there are other sales tools) with business priorities.
Act as a bridge between technical and non technical stakeholders to ensure clarity and alignment.
Track enhancement requests and support structured rollout of updates.
4+ years experience supporting Salesforce in an operations, coordination, or system support role.
Strong understanding of Salesforce objects, workflows, reports, dashboards, and data structures.
Experience with data imports, exports, and validation processes.
Ability to translate business requirements into clear system documentation.
Experience in QA testing for new features or system changes.
Strong written and verbal communication skills.
High attention to detail and strong organizational skills.
Ability to manage multiple priorities in a remote, cross functional environment.
Salesforce Administrator certification is an advantage but not required.
Experience with integrating other sales tech with SF an asset - such as Similarweb, Gong, RedVolcano etc.
Understanding of AI and how to leverage it in these environments
Competitive Salary: Elevate your earnings with our unique salary formula that adapts to your cost of living and experience, ensuring you're always rewarded for your hard work.
Work Remotely: Break free from the cubicle and embrace the freedom to live and work anywhere your heart desires. Your dream location can now be your office!
Flexible Working Hours: Say goodbye to the 9-to-5 grind. Take charge of your schedule, allowing you to achieve that perfect work-life balance you've always yearned for.
Retreats: We're not just a company; we're a community. Join us for unforgettable in-person retreats, forging meaningful connections with your colleagues while creating memories that last a lifetime.
Professional Career: Embark on an exciting journey of growth, with access to continuous training and learning opportunities. Your career aspirations are not just supported, they're nurtured.
