Company Description
👋🏼 We're Nagarro.
We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!
By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.
Job Description
- Analyzing the customer’s processes, creation of process documentation and concepts in SAP PM (Plant Maintenance)
- System-oriented realization of customer requirements (customizing, coordination of add-ons, user exits, development of reports, interfaces)
- Support during all project phases - concept, design, customizing, prototyping and roll out as well as 2nd and 3rd-level support.
- Support our core teams in application support as well as in our projects with existing and new customers.
- Facilitating key user trainings for the customer
- Assumption of sub-project responsibility for the planning and control of agile projects
Qualifications
- At least 5 years of support or project experience with a focus on SAP PM
- Knowledge of the business processes and IT processes and their reproduction in plant maintenance/asset management
- Solution and process-oriented mindset and distinct methodological expertise, as well as a high willingness to learn.
- Full professional proficiency in German and fluent English
- soft skills: (in according with the seniority level)
- Experience with customer communication
- Experience in working with mixed delivery teams (onshore/nearshore/offshore)
- Strong communication skills
- Strong problem-solving skills
- Managing stakeholder expectations, addressing their concerns, and maintaining strong relationships
- Having a customer-centric mindset, understanding their needs, and ensuring customer satisfaction throughout the project lifecycle
Hungary
