About Workato
Workato is the only integration and automation platform that is as simple as it is powerful — and because it’s built to power the largest enterprises, it is quite powerful.
Simultaneously, it’s a low-code/no-code platform. This empowers any user (dev/non-dev) to painlessly automate workflows across any apps and databases.
We’re proud to be named a leader by both Forrester and Gartner and trusted by 7,000+ of the world's top brands such as Box, Grab, Slack, and more. But what is most exciting is that this is only the beginning.
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz ranked us the #1 best company for remote workers
This role requires to be flexible to work during US working hours (11:00pm - 7:00am Manila Time)
This is a fully remote/WFH role.
Responsibilities
We are looking for an exceptional Accounts and Billing Specialist (US working hours) to join our growing team. In this role, you will be involved in supporting global accounts receivable operations and will report to the Accounts and Billing Team Lead.
In this role, you will also be responsible to:
Respond to tickets regarding Accounts and Billing requests
Respond to accounts and billing-related inquiries from various departments
Provision and Upgrade Accounts
Includes coordinating with Sales team and Implementation team
Book Deals
Conduct deal closing walkthroughs
Includes analysis of order forms
Timely and accurate closing of deals especially on month end and quarter end
Invoicing and billing tool management
Includes special invoicing requests and sales tax processing
Ensure all invoices are entered timely every month end and quarter end
Process renewals and report management
Includes coordinating with Sales team and Customer Success team
Ensure timely collections for all regions (APJ, EMEA, and USA)
Handle different payment methods (ACH, Wire, Check, Credit Card)
Manage Cadences
Manual follow up/escalation
Includes coordinating with Sales team and Customer Success team
Registration and management for Vendor websites
Fill up vendor forms and assist with other finance-related forms
Updating and maintaining resources and finance materials
Generate reports needed by the finance team
Manage all accounting systems to ensure clean records
Coordinate with AP Team requests and assist when they have clarifications
Attend to Business Technology Team’s questions and clarifications
Create documentation that will be used in the evaluation of new systems and implementation when needed
Requirements
Qualifications / Experience / Technical Skills
Must be a graduate of Business, Finance or relevant degree
3-5 years of working experience in Accounts Receivable operations
Proficient with computers and accounting software and Microsoft Excel
Experience working in an IT related company is a plus
Experience using Saas billing software is a plus
Experience with Salesforce and Netsuite is a plus
Soft Skills / Personal Characteristics
Strong attention to detail and good analytical skills
Responsive to queries and strong work ethic
Great time management and organizational skills
Excellent collaboration and communication skills
Able to work independently in remote set-up but values teamwork and spirit
Has a positive, willing-to-learn attitude, and resilient
Has a high level of curiosity and enjoys taking initiative
Amenable to work on the weekends (when needed) and holidays shifting
Philippines
