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Senior Business Analyst

WNS Global Services logo

Location
Poland
WNS Global Services

Job Description

Company Description

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.WNS Poland - Launched operations in August 2012 with focus on European language capabilities. Key industries served: finance & accounting, insurance, shipping & logistics, customer service and travel.

Job Description

YOUR RESPONSIBILITIES

  • Carrying out implementation presentations and workshops with an external client, focusing on Ivalua Buyer platform presentation in standard configuration
  • Collecting business requirements, refinement and support clients in defining their end user needs (gap analysis)
  • Analysis of specific business requirements in terms of its technical feasibility and respect to OptiBuy’s configuration best practices
  • Translating and redefining business requirements into functional specification
  • Translating functional specification into user stories, creating a product backlog
  • Cooperation with application engineers and integration engineers to ensure that the Ivalua system is configured according to the client's requirements
  • Continuous and close cooperation with the Customer's Product Owner in each implementation project phase (Design / Build / Test / Hyper Care) in accordance with the SCRUM methodology.
  • Cooperation with the Project Manager in tasks scheduling and project scope management
  • Building and maintaining business relationships with the client

Qualifications

OUR REQUIREMENTS

  • Min. 3 years of experience in a similar position, including projects related to the implementation of low-code B2B digital tools
  • Fluently and freely communicating in English and Polish
  • Not afraid to lead and moderate meetings and presentations in front of the client
  • Excellent analytical and problem-solving skills
  • Knowledge of the business process modelling, capable to present them graphically (including BPMN and / or Power Point)
  • Ability to provide step-by-step technical help, both written and verbal
  • Experience in engineering and requirements management
  • Capability to arrange daily work and set priorities according to business needs
  • Experience in Agile using Jira and Confluence
  • You are a results-oriented person with a persistence in achieving your goals
  • High analytical and problem-solving skills
  • You like working with people and being part of a team

ADDITIONAL BACKGROUND SCORED EXTRA:

  • Functional knowledge of Procurement, Sourcing, Supplier Management
  • Project Management experience
  • Fundamentals of IT systems architecture
  • Basic understanding of XML, XSD, XML WebServices, REST Services technologies
  • German language

Additional Information

WHAT WE OFFER

  • Participation in challenging international projects for big companies ,leaders on its market
  • Work on digitization of procurement being one of strategic business processes
  • New employee onboarding program tailored to individual's background and needs
  • Unique company culture supporting continues growth in friendly atmosphere
  • Internal and external training how to work and configure Ivalua Buyer application
  • Flexible working hours supporting work life balance
  • Work in a hybrid system in one of our offices in Poland (Kielce, Katowice, Warszawa) or 100% remotely
  • Personal development training budget up to PLN 2,000 per year
  • Annual performance bonus
  • Multisport card
  • Private Health insurance

Advice from our career coach

As someone who has worked in a similar position, I can attest to the importance of understanding the dynamics of implementing digital tools and managing client relationships. To stand out as an applicant for this role at WNS Global Services, consider the following tips:

  • Highlight your experience in implementing low-code B2B digital tools and managing projects effectively.
  • Showcase your fluency in English and Polish, as well as your ability to lead meetings and presentations confidently.
  • Demonstrate your excellent analytical and problem-solving skills, along with your knowledge of business process modeling.
  • Emphasize your experience with Agile methodologies, particularly using Jira and Confluence for project management.
  • Illustrate your ability to work collaboratively with teams and your results-driven approach to achieving goals.
  • If you have background knowledge in Procurement, Sourcing, Supplier Management, or IT systems architecture, be sure to highlight that in your application to score extra points.

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About the job

Sep 18, 2024

Full-time

  1. PL Poland
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