Senior DevOps Engineer

Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Discovery, offering AI-driven search and merchandising
• Content, offering a headless CMS
• Engagement, offering a leading CDP and marketing automation solutions

Together, these solutions combine the power of unified customer and product data with the speed and scale of AI optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer. Bloomreach recently raised $175 million in a Series F funding round, bringing its total valuation to $2.2 billion. The investment was led by Goldman Sachs Asset Management with participation from Bain Capital Ventures and Sixth Street Growth. For more information, visit Bloomreach.com.

We are looking for a dedicated DevOps Engineer to join our Analytics team and help manage and maintain our data platform. Your primary focus will be our in-memory database (IMF), ClickHouse, and the associated services. Our entire system operates on Google Cloud Platform (GCP) and Kubernetes, and it integrates with Kafka, MongoDB, and other services. Your responsibilities will include ensuring the smooth operation of our databases and services, maintaining reliable production monitoring, and developing quality tools and automation for handling new releases, maintenance, and incident management.

The team is working remotely in the Central European Timezone. We are more than happy to meet you in Brno (Czechia) or in Bratislava (Slovakia) where our headquarters is located.

Responsibilities

• System Administration: Manage and configure our database systems on GCP within Kubernetes for high availability, reliability, and performance.
• Incident Management: Handle incident responses, perform root cause analysis for critical issues, and participate in a 24/7 on-call rotation.
• Automation and Tools Development: Create and maintain scripts and tools to automate operations and reduce manual tasks.
• Scaling and Resource Planning: Monitor system performance, plan for future scaling, and ensure enough resources during peak times.
• Monitoring and Logging: Set up and maintain monitoring and logging systems to detect and address issues early.
• Backup and Recovery: Develop and manage strategies for data backup and disaster recovery to ensure business continuity.
• Collaboration: Work closely with development and operations teams to align operations with overall business goals.

Qualifications

• Experience: proven experience in DevOps or site reliability engineering, preferably with databases on GCP and Kubernetes. Knowledge of CI/CD pipelines and DevOps principles.
• Skills: Expertise in automation and scripting (e.g., Python, Go, Shell), performance tuning, and managing incidents.
• Tools: Familiarity with monitoring, logging, and automation tools.
• Problem-solving: Strong analytical and problem-solving abilities.
• Communication: Excellent communication and collaboration skills for working with remote teams.
• Adaptability: Ability to work independently and handle multiple tasks in a fast-paced environment.

Our stack

• GitLab
• Prometheus, Grafana, InfluxDB, Chronograf
• IMF (our in-memory database written in C++), ClickHouse, Apache Kafka, MongoDB, and more …
• Kubernetes (GKE)
• Google Cloud Platform
• Python, Go

Compensations

• Salary ranges from 3800 EUR gross/month based on your seniority and it can get much higher later depending on your performance.
• There's a bonus based on company performance and your salary.
• You will be entitled to restricted stock units 📈that will truly make you a part of Bloomreach.
• You can spend 1500 USD per year on the education of your choice (books, conferences, courses, ...).
• You can count on free access to Udemy courses.
• We have 4 company-wide disconnect days throughout the year during which you will be encouraged not to work and spend a day with your friends and family "disconnected".
• You will have an extra 5 days of paid vacation 🏖. Extra days off for extra work-life balance 🙂.
• Food allowance!
• Sweet referral bonus up to 3000 USD based on the position.

Your success story.

• During the first 30 days, you will get to know the team, the company, and the most important processes. You’ll work on your first tasks. We will help you to get familiar with our infrastructure, release process, tools, and product.
• During the first 90 days, you will have an active role in daily operations, including monitoring, and incident management. You will begin working on small automation projects to streamline routine tasks and improve operational efficiency. You will contribute to the development and maintenance of internal tools for monitoring, logging, and automation. You’ll join the 24/7 on-call rotation, with support from experienced team members.
• During the first 180 days, you’ll take ownership of specific operational tasks and projects, working independently and confidently. You’ll contribute to scaling and resource planning initiatives, ensuring the system can handle future growth and peak seasons. And finally, you will get a sense of where the team is heading and you’ll help us to shape our future.

We are looking for a dedicated and ambitious team player who is not only passionate about DevOps but also up-to-date with the latest trends. This role is ideal for someone who is looking for a challenging yet rewarding role in a fast-growing environment. We are fueling a limitless e-commerce experience. Join us!

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• We believe in flexible working hours to accommodate your working style.
• We work remote-first with several Bloomreach Hubs available across three continents.
• We organize company events to experience the global spirit of the company and get excited about what's ahead.
• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.
• The Bloomreach Glassdoor page elaborates on our stellar 4.6/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program -- participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.
• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*
• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.
• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*
• Subscription to Calm - sleep and meditation app.*
• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.
• We facilitate sports, yoga, and meditation opportunities for each other.
• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*
• Everyone gets to participate in the company's success through the company performance bonus.*
• We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.
• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

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