Senior Director, GTM Enablement

Company Overview

At CommerceIQ, we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms. We are building the world’s most complete and sophisticated Retail Ecommerce Management Platform, which connects and intelligently automates the management of retail ecommerce channels like Amazon, Walmart, and Instacart, across the entire ecommerce operational chain of retail media management, sales operations, supply chain, and digital self analytics.

We are in hyper growth mode, having recently raised our Series D funding at unicorn valuation (>$1B) and ended our third year of triple-digit revenue growth. Continued acceleration of our growth is fueled by landing new customers, expanding our platform through new products, managing new retail ecommerce platforms, and delivering exceptional customer service to unlock high net retention rates.

Company Overview

At CommerceIQ, we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms. We are building the world’s most complete and sophisticated Retail Ecommerce Management Platform, which connects and intelligently automates the management of retail ecommerce channels like Amazon, Walmart, and Instacart, across the entire ecommerce operational chain of retail media management, sales operations, supply chain, and digital self analytics.

We are in hyper growth mode, having recently raised ourSeries D funding at unicorn valuation (>$1B) and ended our third year of triple-digit revenue growth. Continued acceleration of our growth is fueled by landing new customers, expanding our platform through new products, managing new retail ecommerce platforms, and delivering exceptional customer service to unlock high net retention rates.

The Role:

We are seeking a dynamic and visionary Senior Director, GTM Enablement to lead our enablement efforts, shape our GTM culture, and drive market success. As our GTM Enablement leader, you will own the strategy and implementation of the training & development programs for our client facing teams. These include Sales, Customer Success, Marketing and Partnerships.

You will work closely with leadership to develop learning and development plans for both new hires & established team members in the areas of product knowledge, sales proficiency, industry awareness and process change management. You will drive impact & efficiency across GTM functions and will be a key player in our success as the GTM team scales in 2024 and beyond.

As a member of the team, your work will directly shape efforts that establish CommerceIQ as the clear leader in retail e-commerce platforms. You will report directly to the President of Revenue/GTM.

What You'll Do:

• Continuously assess the GTM culture and skills gaps to develop programming that resonates with team leads and program participants to ensure GTM readiness and continuous improvement. Continually ensure high program engagement and effectiveness
• Develop and maintain onboarding and ongoing training plans for all GTM teams. Create buy-in from key stakeholders.
• Partner directly with cross-functional teams to gather information that supports Enablement initiatives (i.e. Product Marketing, Operations, Product Management, etc.)
• Maintain close relationships with all GTM team members. Establish your role as a go-to resource for GTM team leads to continually improve performance sales, customer success, marketing, and partnership reps
• Approach Enablement with a data-driven mindset & establish key performance indicators (KPIs) and metrics to assess effectiveness of our programming
• Stay up to date with Enablement trends & best practices
• Ensure program scalability as the GTM organization grows. Strategically balance the use of individualized training, group interactions, and self-serve resources across a variety of media.
• Select and implement a Learning Management System (LMS). Oversee LMS architecture and strategy
• Create compelling content for enablement training
• Build and manage the Revenue Enablement team

What You'll Bring:

• 8+ years of Sales Enablement or similar experience
• Demonstrated knowledge of ecommerce and digital marketing preferred but not required
• 5+ years of client facing experience, either in Sales or Account management, preferred
• Strong project management and process development skills
• Excellent verbal and written communication skills
• Strong networking and relationship-building abilities
• High attention to detail, with a process and solution-oriented mindset
• Experience with LMS, CRM and opportunity management systems. Administrative or support experience strongly preferred
• Experience using a consultative, solution-based sales methodology desired
• Demonstrated knowledge of ecommerce and digital marketing

Benefits & Perks:

• Highly competitive pay, benefits, and early stage stock options
• Unlimited PTO and paid company holidays
• Work from home benefits including flex WFH hours and home office set-up reimbursement
• Monthly cell phone, internet, and gym/fitness reimbursement
• Comprehensive health, dental, vision, and life insurance benefits
• 401K plan, FSA, and HSA programs
• Long-term and short-term disability

Help us build the future of ecommerce. Apply now or learn more at https://commerceiq.ai!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.