Senior Director of Business Operations

Battle Motors prides itself on delivering efficient, effective solutions for the heavy-duty work truck industry. With the evolution of our new EV (Electric Vehicle) technology, we are growing faster than ever.

At Battle Motors, we believe the most fulfilling place to work is where extraordinary people collaborate to solve difficult problems.

The Director will lead the optimization of the business operational processes through the integration of complex business systems, manage key initiatives, and create detailed roadmaps and reporting processes for strategic projects encompassing research and data.

Essential Duties and Responsibilities

• Strategize ongoing process improvement by leveraging technology to solve complex challenges
• Facilitate the development of business operations workflows and mapping exercises
• Lead the Sales Support team and ensure key performance indicators are met
• Facilitate Sales Team presentations and track departmental performance, including sales metrics and forecasts in support of build scheduling, planning, and operations
• Develop operational business processes to support continuous improvement, eliminate waste, and ensure lean functionality
• Coordinate activities that transform data and creates efficiencies across various departments
• Lead research and data projects as they relate to new opportunities
• Develop and distribute marketing email campaigns and dealer bulletins
• Build research-grounded pipelines for sales and marketing to support business plans, goals and company objectives
• Manage key systems, including CRM and Sales support software, and train others on key functionalities
• Monitor and support dealer agreement processes, onboarding activities, and manage oversight and reporting on dealer performance

- Other duties as assigned

Experience/Education:

1. Minimum of Bachelor’s degree required

2. 7+ years of applicable work experience

3. Technical experience and knowledge of HubSpot required

4. Lean workflow development and management experience

Training Requirements:

1. Must be proficient in MS Office, including accurate data entry and spreadsheets.

2. Must possess accurate keyboard skills.

3. Must be able to handle multiple tasks efficiently and accurately.

This position will adhere to the Battle Motors Environmental Health and Safety Program by following all safety rules, procedures, practices, training, and safe use of equipment; this includes use of personal protective equipment (PPE) as required. This individual will work in a way that stresses the importance of preventing injury, accidents, or illnesses to themselves or co-workers by correcting or reporting unsafe situations, incidents, or occurrences to their supervisor immediately.

Battle Motors is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, age, national origin, or any other status protected under federal, state, or local law.