Senior Director of Sales Operations

Hazel Health is the nation's largest virtual provider of school-based healthcare services, and has been recognized by Fast Company as “one of the world’s most innovative places to work” in 2023.

By partnering with districts and health plans across the country, Hazel transforms schools into the most accessible front door to physical and mental healthcare. Today, Hazel's diverse team of licensed providers deliver therapy and medical services virtually (in school or at home) to over four million K-12 students — regardless of their insurance status or ability to pay. Hazel aims to remove all barriers to the mental and physical health care that children need to thrive: in school, at home, and in life.

Helping students and their families feel better takes a team of smart, dedicated people. As an integral member of the Hazel team, you will

• Make an Impact: Work with a team that is increasing equitable access to quality health care experiences for students and their families.
• Enable Scale: Work with a team that is building and professionalizing a high growth high impact social enterprise.
• Feel Valued: Work with a team that is being compensated competitively, developed professionally, and celebrated frequently for making a meaningful difference.

Check us out at Hazel Health Careers.

The Role:

The Senior Director of Sales Operations is a strategic leader responsible for driving operational excellence and enabling Hazel Health’s Sales team to achieve ambitious growth objectives. Reporting to the President, this role oversees district-to-district sales strategies, territory alignment, and outcomes tied to CARR targets while ensuring coordination with state-level initiatives. Managing a team of 5-8 sales leaders and account executives, this Senior Director will build scalable, data-driven systems that enhance efficiency, empower the team, and support Hazel’s mission of expanding access to healthcare for all children.

Location: Remote

What You’ll Do:

• Sales Strategy & Execution: Lead the design and implementation of integrated district-to-district sales strategies that align territories, achieve CARR targets, and address the unique needs of diverse school districts; partner with sales leaders to create operational frameworks that deliver measurable results.
• Sales Infrastructure Development: Build and manage Hazel’s sales infrastructure, including CRM platforms and analytics tools. Take a hands-on approach to developing scalable systems that deliver reliable data, actionable insights, and seamless reporting to support team performance and growth.
• Performance Analytics & Reporting: Establish and maintain dashboards and reporting mechanisms that track key sales metrics, pipeline health, and team performance. Use insights from these tools to optimize strategies, allocate resources, and ensure alignment with growth objectives.
• Sales Enablement & Training: Create and implement training programs, tools, and resources that equip sales leaders and account executives with the skills and knowledge to excel. Foster a culture of accountability, learning, and continuous improvement across the Sales team.
• Cross-Functional Collaboration: Collaborate with Marketing, Finance, and Product teams to align sales strategies with organizational goals. Cycle insights from the field back to these teams to refine messaging, campaigns, and product offerings, ensuring Hazel remains responsive to market needs.
• Incentives & Resource Optimization: In collaboration with the People team, develop and manage incentive structures that drive performance while maintaining budgetary alignment. Strategically allocate resources and refine territory coverage to maximize impact and achieve sales goals.

What Excites Us:

• You’re a builder. You have 10+ years of sales operation experience in high-growth environments, ideally in K-12 or healthcare markets. You’ve built and scaled systems and teams that deliver measurable results in complex, dynamic spaces.
• You lead with data. CRM platforms and analytics tools like Salesforce, Tableau, and Sigma are second nature to you. You know how to translate complex data into actionable insights that empower teams, optimize performance, and drive growth.
• You thrive on collaboration. You’ve successfully managed cross-functional teams, working with Marketing, Finance, and Product to align strategies and deliver seamless execution. You know how to bring insights from the field back to refine processes, messaging, and outcomes.
• You’re strategic and adaptable. You combine a sharp analytical mindset with the ability to stay flexible, tailoring approaches to meet the unique needs of diverse markets. Operational excellence is your foundation, and continuous improvement is your mindset.
• You’re a skilled communicator. Whether presenting complex data to executives or guiding teams through strategic decisions, you communicate clearly, persuasively, and thoughtfully.
• You’re passionate about Hazel’s mission. Hazel Health’s mission to expand access to healthcare for all children resonates deeply with you, and you’re excited to bring your expertise to help achieve it.

If you’re excited about this role but your past experience doesn’t align with every qualification in the job description, we encourage you to apply anyway.

Total compensation for this role is market competitive, with a base salary range of $200,000- $230,000, a 401k match, healthcare coverage, paid time off, and a broad range of other benefits and perks. Review our benefits at Hazel Health Benefits.

We believe talent is everywhere, and so is opportunity. While we have physical offices in San Francisco and Dallas, we have embraced working remotely throughout the United States. While some roles may require proximity to our San Francisco or Dallas offices, remote roles can sit in any of the following states: AZ, CA, CO, DC, DE, FL, GA, HI, IA, IL, ME, MD, MA, MI, MO, NE, NV, NJ, NM, NY, NC, OR, PA, RI, SC, TN, TX, VT, VA, WA and WI. Please only apply if you live and work full-time in one of the states listed above or plan to relocate to one of these states before starting your employment with Hazel. State locations and specifics are subject to change as our hiring requirements shift.

We are committed to creating a diverse, inclusive and equitable workplace. Hazel Health values the minds, experiences and perspectives of people from all walks of life. We are proud to value diversity and be an equal opportunity employer. Hazel will consider qualified applicants with an arrest or conviction record for employment in accordance with state and local laws and "fair chance" ordinances. For all Hazel positions, a criminal background check is required following a contingent offer of employment. Learn more about working with us at Hazel Health Life.