Company Description
Informa Tech sits at the heart of a thriving business technology community.
And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that really matter.
At Informa Tech, you'll be joining a vibrant community of over 2000 colleagues across 19 locations, and a fast-paced international company that’s part of the UK’s FTSE 100 group of leading businesses. Where else can you rub shoulders with big brands and leading experts, in exciting places, alongside some of the most respected colleagues in our markets?
(Join us and reach yours!)
Job Description
We’re now looking for a Senior Event Delivery Specialist to join our Operations team. As the Senior Event Delivery Specialist, you will :
•Manage event logistics – as part of a project team, or as the lead on small to large events / festivals.
•Create, manage, and communicate the project plans for assigned events, with clarity of expectations and deadlines for all stakeholders’ pre-event, during, and post-event for virtual/hybrid/face-to-face events to ensure exceptional delivery.
•Work with vendors to establish layouts ensuring proper attendee traffic flow, adequate areas for registration, conference room placements, food & beverage stations/rooms and complex exhibitor floor plans. Produces logistics to maximize revenue and follow requirements for health/safety/security and sustainability; manages labor.
•Source, compare, recommend and negotiate contracts and/or service agreements with event suppliers, including but not limited to venues, AV, temporary staffing, security, H&S agencies.
•Manage all pre- and onsite supplier interactions; including but not limited to venue, decorator, freight, audio visual, and virtual/hybrid platform.
•Manage exhibitor participation in events (or oversees project team members); in the creation of operational communications with exhibitors including service kits, security forms, badge forms, freight scheduling, and other activities.
•Manage larger project teams to oversee all pre-conference logistics such as but not limited to show information documents, temporary space arrangements, signage, and ordering of convention materials.
•Manage high level keynote speaker support, including onsite logistics, coordination of audio-visual needs, rehearsal schedules, set design, and attendee seating plan. Manage audio visual needs and related budgets for all on-site event requirements.
•Communicate and complete food & beverage orders.
•Oversee management of speakers, conference content, and program budgets for events with 10 to 600 speakers. Includes incoming and outgoing speaker correspondence (contracts, payments, travel details, event updates, audio visual requests and registration inquiries), production of onsite printed session materials.
•Set up and lead event pre-con meetings with all key suppliers and stakeholders
•On site, manages logistical needs; parking, audiovisual needs, reviews and complies with all facilities contracts, security, and medical personnel. Provides an open forum to air any concerns.
•Hire, manage, schedules, and train temporary staff.
•Assists in the development of the annual budgets and updates monthly forecasts.
•Assigned role on events can specialise in one discipline or encompass multiple disciplines depending on scope of event. Role can also be a cross-functional team leader with indirect reports.
•Act as Health/Safety/Security advocate for assigned events. Assists in making risk assessments and incident response plans. Writes incident reports. Fulfills incident response team role as designated.
•Lead event planning meetings, presenting clear and concise updates on event milestones whilst also identifying any impacts to the event and propose resolutions.
•Coordinate an exhibitor health and safety sign off process for stand plans and exhibitor risk assessments and method statements and act as support in liaison with suppliers and team involved.
This posting will automatically expire on 3/24/2024
Qualifications
•Building and maintaining relationships and understanding customer needs.
•Proven prior experience in working in cross-functional teams.
•Managing stakeholders internally and externally
•Strong collaboration and communication skills written, verbal, presentation
•Proven expertise in managing project activity, ability to prioritise and manage time efficiently.
•Demonstrable experience of leading and managing a team of operational colleagues
•Change leadership; support colleagues and team in a rapidly changing environment.
This is a hybrid role. It is required for the candidates to be located in the UK and travel to 240 Blackfriars office periodically.
Additional Information
You can make a real impact at Informa Tech, because what we do matters – and we do it at scale. Informa Tech is a division of Informa, where no two days are the same, and you’ll find the freedom, opportunity, and support of a fantastic community.
Employee experience is very important to us. On top of joining a supportive, diverse, and ambitious team that welcomes all types of candidates. We are also flexible with different working patterns and prioritise promotions internally.
Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year • A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world
We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical 14 Informa PLC | Job Advert Templates informa.com Information Classification: General conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.
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United Kingdom
