- Work with customers to overcome technical obstacles, answering questions and proposing solutions
- Validate partner recommendations and solutions to ensure the right partners are engaged with customers
- Understand customer needs to help shape company long-term product strategy
- Package solutions into a published portfolio of best practices for use by partners and customers
- Research and test solutions, including authoring sample code, to solve customer technical obstacles
- 3-5 years of experience in software development
- Bachelor’s degree in computer science or related technical field, or equivalent practical experience
- Experience architecting, developing or maintaining production-grade cloud solutions in virtualized environments such as AWS, Azure or Google Cloud Platform
- Experience in writing software in one or more languages such as Python, JavaScript (Node and React), Java, C#, Swift or similar
- Strong customer-facing communication and listening skills
- Preferred but not required qualifications include:
- Mobile development experience a plus
- Experience with deployment and orchestration technologies (such as Docker, Kubernetes, Jenkins, Terraform, Gradle)
- Experience with build and deployment automation and continuous integration systems (such as Jenkins)
- Hands-on experience planning and deploying products like Relational DB’s, MongoDB, GraphDB
- Working knowledge of cloud computing, including virtualization, hosted services, multi-tenant cloud infrastructures, storage systems and content delivery networks
- Familiarity with AWS Gateway, Lambda, S3, EC2, Serverless, IAM and other AWS technologies
- Proven success working directly with customer technical teams
- Work Location - Fully Remote - Must reside in one of the following states: AL, AZ, FL, GA, IA, IL, KS, MN, MO, PA, TN, TX, WA or WI
- Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
- Work-Life Balance: Competitive PTO and paid leave policies
- Financial: Generous company 401(k) contributions and employee stock ownership after one year
- Wellness: Onsite gym and discounted membership to select fitness centers. Jogging trails available at Overland Park offices