At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.
Job Summary
Responsible for supporting operational and strategic analytics projects, with cross-functional collaboration. In this role, the analyst leads domain-specific projects, manages cross-functional initiatives, develops project methodologies and ensures project success. Typically reports to a Director, Reporting & Analytics.
The Senior Healthcare Business Analyst is responsible for transforming complex healthcare data into actionable insights that support operational and strategic decision-making across the organization. This role manages recurring and ad hoc reporting requests, develops dashboards and data visualizations, and partners with stakeholders to deliver accurate, meaningful analytics for business initiatives and presentations. The ideal candidate has experience with Epic Clarity, Epic Caboodle, Revenue Cycle operations, SQL, and advanced Excel, and thrives in a dynamic environment where priorities frequently shift. This position requires a proactive, adaptable professional who enjoys solving problems, improving processes, and helping build the foundation for a growing analytics function.Job Description
MEMORIAL HERMANN CANNOT HIRE REMOTE WORKERS IN THE FOLLOWING STATES:
Arizona, California, Connecticut, Maryland, Massachusetts, Missouri, New Jersey, New York, Utah, Ohio, Pennsylvania, Washington, Alabama, Mississippi, Illinois, Oregon, Arkansas or Iowa
Desired Skills
Strong analytical, problem-solving, and critical thinking skills
Excellent communication and stakeholder collaboration abilities
Experience with data visualization and business intelligence tools
Ability to manage multiple priorities in a fast-paced, evolving environment
Process improvement and continuous improvement mindset
Strong organizational skills with attention to detail
Self-motivated, adaptable, and eager to learn new technologies
Experience presenting data and insights to business leaders
Education: Bachelor's degree in healthcare, business or related field preferred; Master’s or advanced clinical degree preferred.
Licenses/Certifications: Advanced analytics/healthcare certifications preferred; Domain specific certification or accreditation preferred:
Professional certifications FACHE, CHFP, CAHIMS, CPHIMS
Data Science/Analytics certifications (vary)
Epic Certifications (Caboodle, Cogito, Slicer Dicer, Revenue or Access Data Model)
Experience / Knowledge / Skills:
2-5 years domain expertise (operations, finance, healthcare)
3-5 years with demonstrated healthcare analytics success
Working knowledge of reporting platforms and data visualization tools
Report design expertise
Competent experience with healthcare databases and business applications
Solid database query and visualization tool skill preferred
Competent cross domain workflow and process knowledge
Competent-level understanding of domain metrics, organizational benchmarks and regulatory requirements
Complex data mining and analysis
Multi-variable trend identification
Root cause analysis
Great written and verbal communication skills
Strong problem solving and critical thinking skills
Strong time management skills
Analyzes domain workflows for operational bottlenecks
Translate business needs into functional and non-functional requirements
Own business analysis for analytics use-cases
Leads the improvement initiatives and domain analytics information system testing
Collaborate with other teams to drive value
Ensure alignment with healthcare regulations and data governance standards
Designs complex reports for strategic decision support using front end tools
Identifies opportunities for process optimization and cost reduction
Translates business requirements into analytical deliverables
Implements data validation processes and quality controls
Collaborates with BI teams to develop domain reporting solutions
Actively contributes to analytics community and knowledge sharing
Mentors junior analysts and develops team capabilities
Partners with domain leadership on performance improvement initiatives
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as a resource to less experienced staff.
Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards of providing safe, caring, personalized and efficient experiences to patients and our workforce.
Other duties as assigned.
Memorial Hermann Health System is a healthcare organization dedicated to delivering high-quality, efficient care while creating exceptional experiences for their community. The system focuses on creating healthier communities and operates across clinical, administrative, and operational areas. They leverage advanced analytics, business intelligence tools, and data-driven insights to support population health and value-based care initiatives. The organization emphasizes patient outcomes, safety, compassion, personalization, and efficiency in their healthcare delivery.
