The Senior Implementation Consultant serves as a strategic implementation partner and trusted advisor for highly complex, high-visibility, and transformational client programs. This role leads implementation strategy, governance design, and executive stakeholder engagement across nuanced client environments while driving successful launch outcomes through strong judgment, consultative leadership, and cross-functional influence. This role also extends impact beyond individual implementations by mentoring others, shaping best practices, and elevating the overall quality and consistency of implementation work.
Included Health is a healthcare company transforming the industry through innovation and empathy. The company delivers integrated remote care services through telephonic and virtual care management, partnering with members through complex medical and behavioral health situations. They employ diverse clinical teams including nurses, care coordinators, and healthcare professionals to provide coordinated, patient-centered care that improves health outcomes. Included Health supports members through care management, disease management, and acute case management, helping them navigate complex medical conditions, treatment pathways, benefits, and the healthcare system.
