Senior Internal Communications Manager

We are seeking a proactive and innovative Senior Internal Communications Manager to help build our internal communication function that informs, inspires, and connects our hybrid workforce. You will bring hands-on experience and a collaborative mindset to develop and manage effective internal communication strategies, processes, and tools to ensure we share information effectively. You will also find ways to champion our culture by highlighting our work internally and externally.

YOUR ROLE WILL CONSIST OF: (i.e. Responsibilities)

• Define and execute a strategic internal communications strategy to communicate our company strategy, programs, and processes to help develop and retain great talent across the company.
• Build robust communication plans for various programs, developing messaging and materials, and exploring creative new ways of communicating.
• Support on a wide range of internal communications, including emails, FAQs, leader/manager guides, and videos to drive understanding of programs, processes and initiatives across the company. You should be as comfortable working on an internal comms plan as you are rolling up your sleeves and producing a newsletter or video.
• Lead the planning and production of key communication moments including biweekly All Hands and annual Company Kickoff.
• Define and execute a strategy to drive an asynchronous work culture and consistency for how we use our communications channels.
• Build relationships with executives and stakeholder partners and act as a strategic thought partner on their communications to their teams, and to the rest of the company.
• Drive thoughtful and impactful communications that support the evolving needs of a high growth organization (including change management and culture initiatives).
• Advance collaboration with People’s Experience teams across the HR/People and other business functions.
• Forge relationships across the company and be an informed, trusted voice for employee feedback and sentiment.
• Analyze primary and secondary employee satisfaction research to develop appropriate internal communications programs
• Understand our various employee audiences, keep a pulse on the organization, and run feedback loops as you go.
• Manage and report on the measurement and results of internal comms programs

YOU MIGHT BE A FIT IF YOU HAVE: (i.e. Required Qualifications)

• 8-10 years of Internal Communications experience, including building and executing strategic internal communications programs.
• Located to work from the US Eastern time zone.
• Excellent communication, storytelling, and presentation skills (written, verbal, and visual) with the ability to translate complex topics into clear, concise, and compelling messages.
• Ability to work in a fast-paced, high growth environment with continuous change. Multi-tasker with strong organizational skills and ability to handle multiple projects end-to-end.
• Bias for action and focused on results.
• Ability to quickly solve problems, run customer feedback loops, and meet tight deadlines.
• Skilled in influencing collaboration with internal and external teams (comprising employees of all levels), and in providing cross-functional communication leadership
• A trustworthy and dependable team player, partnering with other Marketing, People and Executive team members.
• Enormous energy, culturally-aware, and a sense of humor

WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:

• GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
• TRUST - Willingness to trust our co-workers and to take ownership.
• CANDOR - Ability to receive and give constructive feedback.
• CARE - Genuine care about other team members, our clients and the decisions we make in the company.
• HUMILITY - Aptitude for learning from others, putting ego aside.

REMOTE STRATEGY:

Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and our team members have the autonomy to choose where they want to work and when. We know community comes in many forms and strive to create opportunities for intentional in-person connection in our offices and virtually for our remote colleagues around the world.

We have a global presence with physical offices in San Francisco, NYC, Paris, London, Sydney and Bucharest.

ABOUT US:

Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion search requests a week – four times more than Microsoft Bing, Yahoo, Baidu, Yandex and DuckDuckGo combined.

Algolia is part of a cadre of innovative new companies that are driving the next generation of software development, creating APIs that make developers’ lives easier; solutions that are better than building from scratch and better than having to tweak monolithic SaaS solutions.

In 2021, the company closed $150 million in series D funding and quadrupled its post-money valuation of $2.25 billion. Being well capitalized enables Algolia to continue to invest in its market leading platform, to better serve its thousands of customers–including Under Armor, Petsmart, Stripe, Gymshark, and Walgreens, to name just a few.

WHO WE'RE LOOKING FOR:

We’re looking for talented, passionate people to build the world’s best search & discovery technology. As an ownership-driven company, we seek team members who thrive within an environment based on autonomy and diversity. We're committed to building an inclusive and diverse workplace. We care about each other and the world around us, and embrace talented people regardless of their race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability and socioeconomic background.

READY TO APPLY?

If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!