About Juniper Square
Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you.
Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in our physical office in San Francisco or one of our co-working spaces. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across most US states, two Canadian Provinces, and India.
About your role
As a Senior IT Manager at Juniper Square, you will deliver a high performing 24/7 IT service that drives business success. You will manage a team of IT professionals, services, systems, and processes. You will also manage IT projects, recurring tasks, incidents, and vendors, all while applying best security practices.
What you'll do
Manage a team of IT system admins and help desk professionals globally
Manage a fleet of Mac and Windows workstations and software for a global remote workforce
Manage cloud services like Google Workspace, Office 365, Okta, Slack, Atlassian, Zoom, AWS workspaces, etc
Manage IT projects, recurring tasks, BCP, and incidents
Manage the IT Service Desk, delivering a quality service according to SLA
Report on IT function and recommending new technology solutions
Help ensure a strong security posture for all IT systems and services
Help with security/compliance initiatives, training, phishing, vulnerability management, DLP, incident management, and audits
Qualifications
Bachelor's degree (technical field is a plus, but not necessary)
3+ years of IT management experience with 6+ years of IT administration experience with a focus on security
Experience managing remote help desk and system admin teams and supporting a remote workforce
Enterprise experience managing fleets of Macs and Windows with MDM
Strong experience with Okta, Google, and Office365
Strong project management skills and vendor management experience
Strong experience with servers, networks, and SAAS services
Strong experience with security incident prevention, detection, and response
Linux/Unix knowledge is a huge plus
Experience with cloud infrastructure services like AWS
Experience with cloud service integrations like Zoom, Slack, Atlassian
Experience with security assurance standards such as SOC 2 is a plus
Familiarity with ITIL a plus
At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.
Compensation
Compensation for this position includes a base salary, equity, and a variety of benefits. The U.S. base salary range for this role is $165,000 - $205,000 USD. Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Your recruiter can provide further details.
Benefits include:
Health, dental, and vision care for you and your family
Life insurance and disability coverage
Mental wellness coverage
Fertility and growing family support
Flex Time Off in addition to company paid holidays
Paid family leave, medical leave, and bereavement leave policies
401k retirement savings plan
Healthcare FSA and commuter benefits programs
Allowance to customize your work and technology setup at home
Annual professional development stipend
United States
