Senior Manager, Quality Management Systems

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

The Senior Manager, Quality Systems is responsible for the effective implementation, execution, and maintenance of Quality Management Systems (QMS) and compliance programs in accordance with ISO/TS 16949, ISO 9001-2015, and VDA 6.3 for processes within Toast Inc.. The Senior Manager, Quality Systems will ensure compliance with the respective QMS through a process of monitoring (audit) and training, effective change control, and effective communication of compliance requirements across Toast Hardware Engineering and Operations.

About this roll* (Responsibilities)

• The Senior Manager, QMS will serve as a manager within Hardware Quality having responsibility to lead the deployment and delivery of Toast Inc. QMS through collaboration with business systems, engineering, supply chain, vendors, and PMO teams.
• The Senior Manager is responsible for training of vendors and Toast staff and development of support training material associated with the deployment of the Toast QMS and all supporting documentation.
• The ideal candidate is a change agent, well associated with stakeholder analysis and managing vision and purpose of a major initiative.
• This candidate should be able to work across the product life cycle and should have experience in NPI in electromechanical systems as well as exposure to manufacturing quality.

Do you have the right ingredients*? (Requirements)

• BS in Mechanical, Industrial, Software, or Chemical Engineering
• 3-5 Years experience working in the POS field
• Experience in developing and deploying QMS system within NetSuite infrastructure
• MS in Engineering Management, Operations Research or equivalent
• 15 + years of experience with a minimum of 7 years in Quality Systems
• Working knowledge of ISO 9001-2015, TS 16949, PPAP, and VDA 6.3
• Strong project management skills; strong computer skills and use of Google Suite of Documents coupled with strong written and oral communications skills.
• Knowledge of Salesforce, Propel, Arena, Windchill, Agile product development and PLM systems.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

*Bread puns encouraged but not required

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].