We are seeking an Senior Operations Communications Manager to join our Corporate and Digital Communications team within Corporate Affairs. This role serves as a strategic communications partner to the Chief Operating Officer and Operations Leadership Team (OLT).
Operations represents Signature Aviation’s largest employee population, from frontline Guest Experience and Airside Experience Specialists to base leadership and operational support teams across our global network. This role helps connect, inform and engage the workforce responsible for delivering our “Elevate Every Moment” promise every day.
The ideal candidate is a strategic communicator and strong writer who thrives in fast-moving environments, provides trusted counsel to senior leaders, and translates business priorities into clear, engaging communications for a large, dispersed workforce.
As Senior Operations Communications Manager, you will serve as a partner supporting the COO and Operations Leadership Team; a strategic advisor and hands-on communications leader who drives work from strategy through execution.
Your work will directly influence how Signature Aviation communicates with team members across the Operations organization through executive communications, newsletters, operational updates, leadership messaging, employee engagement initiatives and internal storytelling.
The ideal candidate thinks beyond individual communications to connect the dots across the business by developing proactive strategies, anticipating communication needs, and supporting leaders through town halls, videos, leadership meetings and other high-impact moments.
Signature Aviation is a modernizing aviation operations company that leverages technology and seamless integrations to connect mission-critical systems across its aviation ecosystem. The company operates a global network of aviation bases and serves as a major operator in the aviation industry, with a large workforce spanning frontline guest experience and airside specialists to operational support teams. Signature Aviation integrates multiple enterprise systems including ERP, CRM, OMS, POS, and reservations platforms to deliver their 'Elevate Every Moment' promise. The company employs cloud-native solutions on Azure to build scalable APIs and integrations across their distributed operations.
