Job Description

Senior Process Analyst, Community Organizing Experience

Summary

The Wikimedia Foundation is the non-profit organization that operates Wikipedia – one of the most popular websites in the world, accessed by over 1.8 billion unique devices every month. It is the only non-profit in the top 50 websites, supported by a community of millions of individual donors and volunteers around the world. Many of the contributions to Wikipedia and its sister projects (e.g., Wikimedia Commons, Wikidata) are supported by organizers: volunteers in our movement that convene, design and rollout campaigns, events and collaborations in our movement. As community builders and scale multipliers in our movement, Wikimedian organizers work to:

Create and implement content drives to invite newcomers to contribute,
Direct the edits and contributions of established volunteers, and
Help build safe, inclusive, connected spaces for the Wikimedian community.

The work of organizers is even more important in light of the Wikimedia Movement Strategy Recommendations to enhance knowledge equity by improving the user experience, coordinating across stakeholders, identifying topics for impact and investing in skills development and leadership.

The Community Growth team seeks to hire a Senior Process Analyst, Community Organizing Experience to help guide our contributors to effectively reach shared goals in improving encyclopedic content, enhancing the contributor experience and building connection and community on our projects and in our movement. The Senior Process Analyst, Community Organizing Experience will be responsible for co-designing organizing processes, and supporting organizers to use evidence-based workflows to reach our diverse community of volunteers globally.

In this role, you will be responsible for:

Leading the design and co-creation of best practices for organizers looking to grow their skills, capacity and impact in efforts to reach new and established contributors to work on-Wiki.
Assisting organizers in building alignment between their work and that of other cohorts of contributors, including on-wiki community facilitators and moderators working on-Wiki.
Developing tested workflows in tool adoption and programme design for key organizer processes that improve newcomer retention and quality edits during organized activities.
Helping existing organizers using data-informed decision-making to enhance the impact of their campaigns, events and collaborations.
Facilitating cross-team alignment and support for organizers in the Wikimedia movement, ensuring that the Foundation has knowledge of their work and provides access to relevant support mechanisms.
Contributing to enhanced learning across the Foundation and the movement on the impact of organizers specifically, and contributors more broadly.

Skills and experience:

Bachelor’s + 5 yrs related exp; Master’s + 3 years related experience; or equivalent work experience;
Familiarity with the Wikimedia movement, including experience in organizing campaigns and/or using Wikimedia product tools and/or contributing on Wikimedia projects;
Experience developing workflows using online tools for project management, monitoring, evaluation and other organizing practices;
Experience designing learning materials, workshops and processes in multicultural settings;
Experience bringing an equity first approach to helping multidisciplinary teams meet their goals, especially in partnership with communities in the Global South
Experience working with a distributed and remote team with people of diverse skill sets and backgrounds.
Strong written and spoken English. Non-native English speakers are welcomed.

Qualities that are important to us:

A passion for free and open knowledge, and a willingness to get involved in the complex, decentralized process of creating it.
An understanding of and commitment to diversity, equity and inclusion practices and power-sharing practices.
Self motivated with a curiosity to learn and experiment.
Collaborative, flexible, and interested in feedback from people with diverse skills, experiences, and perspectives.
A willingness to learn and facilitate learning experiences for diverse audiences.

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$94,094 to US$142,196with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.

*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America and Uruguay. Our non-US employees are hired through a local third party Employer of Record (EOR).

We periodically review this list to streamline to ensure alignment with our hiring requirements.

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at [email protected] or +1 (415) 839-6885.