Senior Product Designer

About Us

We’re an award-winning innovative tech consultancy - a team of creative problem solvers. Since 1993 we’ve been finding better, more sustainable ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.

In the last 30 years we won several awards, including a prestigious Queen’s Award for Enterprise in the Innovation category for our Enterprise Agile delivery approach.

Operating from 26 locations across the world, we bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committed to world-class delivery.

We want to continue to grow our team with people just like you!

About the Role

We're looking for a senior product designer who can help our clients create simple engaging experiences for their users.

What you could be involved in:

• Designing a new, innovative customer experience for a major airline, focusing on personalised, seamless digital services throughout the entire travel journey
• Helping a large bank designing and launching a new AI (Artificial Intelligence) powered service for businesses to manage their money
• Helping the NHS (National Health Service) researching and designing a new national app, as well as several other core digital health services
• Redesigning critical reporting and management tools for the UK’s largest payments services company
• Exploring the future of travel and the role of digital services across end-to-end journeys for a major national logistics firm
• Assist Amnesty unearth opportunities to improve how they identify and act on human rights offences
• Contributing to internal initiatives promoting inclusion, diversity, and sustainability to foster a more equitable and environmentally conscious workplace culture
• Assisting the government in implementing the Government Digital Service (GDS) framework to design and develop new digital solutions aimed at improving the lives of citizens and streamlining public services

In short, you will work collaboratively with our clients to design amazing products, services, and experiences.

About You

• UX/UI expertise: demonstrated experience in producing high-quality UX deliverables, including personas, user journeys, wireframes, and prototypes
• User-centric approach: skilled at synthesising user insights, market data, and global trends to create outstanding user experiences
• Collaboration: Adept at working with clients and developers to balance user needs, business requirements, and technical constraints
• Stakeholder management: effectively communicate design vision and progress to senior stakeholders and cross-functional teams
• Team development: identify and address skill gaps, enhancing team performance
• Client relationships: build and maintain strong client relationships while advocating for user-cantered design
• Design system leadership: extensive experience in creating and maintaining design systems, including client collaboration and senior stakeholder presentations
• Client engagement: proven ability to run client workshops and present deliverables effectively
• Visual storytelling: enthusiastic about aesthetics and skilled in visually conveying stories
• Strategic thinker: experienced in aligning design strategies with business goals

Some of the Perks

• Flexible benefits allowance – you choose how to spend your allowance (additional pension contributions, healthcare, dental and more)
• Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individual's need, including 24/7 GP services, mental health support, and other
• Life Assurance (4 x annual salary)
• 25 days annual leave plus bank holidays
• Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH
• Discounts – we have preferred rates from dozens of retail, lifestyle, and utility brands
• An industry-leading referral scheme with no limits on the number of referrals
• Flexible holiday buy/sell option
• Electric vehicle scheme
• Training opportunities and incentives – we support professional certifications across engineering and non-engineering roles, including unlimited access to O’Reilly
• Giving back – the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech
• You will become part of a squad with people from different areas within the business who will help you grow at BJSS
• We have a busy social calendar that you can choose to join– quarterly town halls/squad nights out/weekends away with families included/office get togethers
• GymFlex gym membership programme