Senior Product Manager - Billing (Remote, US)

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Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

Now is the perfect time to join the journey. Here’s why

• It’s working. We’re in multiple states and on our way to operating countrywide. We have thousands of agents selling our product and millions of dollars of annual customer premiums.
• We’re well-backed & stable. We closed our $100M Series D fundraise. We are supported by some of the top investors globally, including Google’s “Gradient” AI-focused fund, Obvious Ventures, Advance Venture Partners, Eden Global Partners, and Clocktower Technology Ventures.
• It’s not too late! Despite this traction and stability, we’re still early enough in the journey that there’s time to make a real difference during Openly’s formative period.

If you’d like to understand more about Openly’s mission, consider checking out this video (https://vimeo.com/267654520) from a company pitch we gave several years ago at Techstars.

Job Details

As a Senior Product Manager, you will work with our Billing team to execute on the highest priority work in order to achieve our business outcomes. You will do this by working with a variety of stakeholders to understand needs and opportunities, then create roadmaps, scope work, and manage stakeholder expectations.

Key Responsibilities

In addition to deep product management experience, this role needs a level of familiarity and experience with billing, ideally within the insurance industry. A high level of diplomacy and humility is also required in order to partner effectively across internal teams.

• Partner with stakeholders to develop a product strategy for the Billing team. This bridges the gap between the team roadmap and company vision.
• Develop and maintain roadmaps for Billing.
• Gather and synthesize clear requirements across a variety of stakeholders. Communicate requirements with enough buffer so the engineering team never runs out of work.
• Communicate project plans and updates (written and verbal) to stakeholders in order to manage expectations.
• Execute with the billing engineers using our agile framework.
• Inform leadership of risks and tradeoffs applicable to Billing.

Requirements

• 5+ years of Software Product Management experience shipping products that drive positive business outcomes.
• 3+ years of experience in the insurance industry.
• 2+ years of experience with billing systems and processes.
• Prior background in analyzing qualitative and quantitative data to drive business decisions.
• A curious mind; you proactively seek out ways to engage customers and foresee challenges.
• The ability to thrive in a fast-paced, rapidly changing, outcome-focused environment.
• Experience building relationships with a variety of roles to drive business success.
• Ability to turn ambiguity into actionable plans and deliver.

Compensation & Benefits:

The target salary range represents the budgeted salary range for this position. Actual compensation for this position will be determined based on the successful candidate's experience and skills. We are committed to providing a compensation package that not only reflects the responsibilities and requirements of the role, but also the unique expertise that the chosen candidate will bring to our team.

The full salary range shows the min to max salary range for this position. Actual compensation will be commensurate with experience and qualifications and determined based on various factors including the candidate's qualifications, skills, and experience.

Benefits & Perks

• Remote-First Culture - We supported #remotelife long before it was a given. We'll keep promoting it.
• Competitive Salary & Equity
• Comprehensive Medical, Dental, and Vision Plan Offerings
• Life and disability coverage including voluntary options
• Competitive PTO - 20 days and 11 paid holidays (including floating holidays) per year under the Company’s vacation and holiday policies.
• Parental Leave - up to 8 weeks (320 hours) of paid parental leave based on meeting eligibility requirements
  (Birthing parents may be eligible for additional leave through STD)
• 401K Company Contribution - Openly contributes 3% of the employee's gross income, even if the employee does not contribute.
• Work-from-home stipend - We provide a $1,500 allowance to spend on setting up your home workplace
• Annual Professional Development Fund: Each employee has $2,000 in professional development (PD) funds to spend on activities or resources annually. We want each Openly employee to achieve personal and professional success and to feel supported, confident, and informed about improving their efficiency and productivity.
• Be Well Program - Employees receive $50 per month to use towards your overall well-being
• Paid Volunteer Service Hours
• Referral Program and Reward

Depending on position, Employees generally are eligible for cash incentive compensation, including commissions for sales eligible roles. In all cases, eligibility for compensation and benefits is subject to applicable plan and policy terms in effect from time to time.

U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the US will be considered.

Openly is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Openly is an E-Verify Employer in the United States. Openly will make reasonable accommodations for qualified individuals with known disabilities under applicable law.