SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
By catering to both fans and rightsholders, we're powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.
We are looking for Product Managers with varying levels of experience to join SeatGeek’s R&D team. This role will own SeatGeek's Catalog — the foundational data layer that defines what exists on our platform. Every event a fan can shop, every seat they can buy, every venue map they navigate, and every attribute that makes a ticket more than a dot on a map starts here. Catalog is the ground truth that everything else — shopping, fulfillment, and eventually attending the event — is built on top of.
This is a high-leverage, deeply cross-functional role. When the catalog is accurate, complete, and fresh, fans trust what they see and every downstream experience just works. When it isn't, the cracks show up everywhere. Your mission is to make SeatGeek's understanding of the live event world the most accurate, comprehensive, and richly detailed in the industry — from getting brand-new onsales live the moment they're announced, to modeling complex venues seat-by-seat, to capturing the features and attributes that help fans find exactly the right spot.
SeatGeek is where passionate fans and ambitious builders come together to reshape live entertainment, and if you're excited to build the data foundation that powers it all, we'd love to hear from you.
What you'll do
Own the vision and strategy for SeatGeek's Catalog and define how we build the most accurate, complete, and fresh representation of the live event world in the industry
Raise the bar on catalog coverage and freshness: get new events and onsales live faster, close inventory and matching gaps, and reduce the errors and staleness that erode fan trust and downstream conversion
Blend user, data, and domain knowledge to identify where better catalog data can redefine the fan experience (think seat features, views, maps, and enriched event content) and where it unblocks partner and operations workflows
Partner closely with operations and marketplace teams to design tooling and processes that let SeatGeek ingest and maintain catalog data at scale
Partner with analytics to define the metrics that matter for catalog health — coverage, freshness, accuracy, match rate — and build the dashboards and monitoring to hold the platform accountable to them
Advocate for and act as an ambassador to the rest of the company for Catalog, evangelizing work and celebrating wins; collaborate with PMs across the entire shopping funnel and post-purchase experience on dependencies and shared opportunities
Stay ahead of where AI, machine learning, and emerging technology can automate ingestion, improve matching, and enrich our representation of the live event experience
Provide mentorship to junior product team members and contribute to enhancing our product team culture and best practices
What you have
5+ years of relevant product management experience with a strong track record shipping impactful products at scale, ideally in marketplace, platform, or data-intensive contexts
Experience owning foundational data, catalog, or platform products where accuracy, completeness, and freshness are core to the value you deliver — and where downstream teams depend on what you build
Comfort operating in complex, ambiguous problem spaces: you can take a messy real-world domain and design systems and processes that make it structured, scalable, and trustworthy
A strong fluency with data: you're equally at home defining quality metrics, diving into analytics, and partnering with analysts to get the insights you need to make decisions from evidence rather than assumption
Experience partnering with operations teams and designing internal tooling or workflows — you understand that great catalog data is as much about process and people as it is about product
Strong customer empathy and a tasteful product eye, even when the "customer" is often an internal operator or a downstream team
Excellent communication and storytelling skills, with proficiency in modern prototyping tools like Claude, Figma Make, Loveable, or similar to communicate ideas effectively to cross-functional partners
Proven ability to lead cross-functional teams toward ambitious goals with urgency and clarity
A demonstrated curiosity in new technologies and how they can solve user problems in new ways
Ideally, experience with products that leverage machine learning or AI to automate data ingestion, entity matching, or content enrichment at scale
Ideally, experience with marketplace or ticketing products, or other domains where a high-quality catalog or knowledge graph is a core competitive advantage
Ability to work East Coast hours (10am-5pm ET) with occasional early starts around 9am ET
Our stack
You absolutely do not need experience with all of these, but we thought you might be curious. Tools can be learned, so we care much more about your general engineering skill than knowledge of a particular language.
Languages: Python, Go, C#+.NET Core, Swift, Next.js, TypeScript
Client Platforms: iOS, Android, Web (Desktop/Mobile)
Technologies: OAuth2.0 & Identity Management, Payment Tokenization
Event-driven Technologies: RabbitMQ, Kafka
Datastores: Postgres, Redis, Memcache, Elasticsearch
Cloud: AWS
Version control: Git (Gitlab)
Perks
Equity stake
Discretionary annual bonus
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of fully-paid family leave
401(k) matching
Student loan matching program
Health, vision, dental, and life insurance
Up to $25k towards family building, reproductive health services and Gender-affirming care
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$360 per quarter to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $116,000 - $220,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
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SeatGeek is a technology-driven ticketing platform that modernizes the live events industry by simplifying ticket purchasing for fans and providing seamless audience access for teams, venues, and shows. The company operates with a fan-first attitude and technological savvy to create a superior user experience compared to traditional ticketing competitors. SeatGeek powers an open entertainment ecosystem through B2B2C capabilities, serving both individual consumers and enterprise clients. The company maintains a product-centric culture focused on high quality, rapid iteration, and transparent autonomous environments. They handle high-volume customer support operations seven days a week, 365 days a year, while continuously innovating in payments infrastructure and data analytics.
