Senior Product Manager - Smart Trailers

About the role:

The Smart Trailers and Connected Equipment team builds amazing solutions for all Samsara customers, regardless of industry segment. The Samsara Smart Trailer portfolio targets fleet operations that utilize any type of trailer, including Dry Van, Chassis, Flatbed and Reefers. This portfolio includes a range of hardware and software that enables trailer-only and mixed fleets to improve visibility, reduce costs, and keep drivers safe and trailers compliant.

We are seeking an experienced Senior Product Manager to spearhead key initiatives at Samsara. The Smart Trailers and Connected Equipment team is dynamic and fast-growing, characterized by a strong bias for action and rapid turnaround times, often mirroring a startup environment.

As a Sr. Product Manager, you will join an experienced product team that is building Smart Trailer solutions, and will play a critical role on this team alongside engineering, design, product, platform, GTM and field leaders at Samsara to drive this portfolio forward.

This is a remote position open to candidates residing in the US.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You thrive in a dynamic environment: Our vision to digitize major sectors of the global economy demands your complete focus and best efforts. We need you to consistently deliver creative, ambitious ideas for our customers. Speed and resiliency are crucial to your success.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

• Define the Smart Trailers Roadmap
• Discover, distill and articulate our Smart Trailer business, in terms of opportunity and customer priorities.
• Work jointly with existing Smart Trailer product managers and engineering to maintain a multi-quarter roadmap with measurable goals to ensure delivery of the required experiences.
• Partner with Product, Platform and Engineering teams to identify dependencies or forward-looking risks that must be mitigated to ensure our success.
• Be data-driven, understanding customer segments, feature usage and success metrics, to ensure our goals are achieved.
• Manage relationships with external stakeholders
• Interacts regularly with customers to receive/provide feedback loops on critical feature development and enhancements required for their ultimate success.
• Define product requirements for user-facing capabilities, and serve as the ‘voice of the customer’ in trade-off discussions and decision-making forums.
• Lead partnerships with selected vendors, overseeing development, planning the GTM strategy and ensuring mutual success.
• Improve the way we work
• Support and advance the Smart Trailer product marketing initiatives, playing a key role in content development, sales and customer presentations.
• Contribute to the practice of product management at Samsara to help drive hyper-growth at scale.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 7+ years in a senior product management role (or mix with top-tier consulting and / or engineering), having delivered a range of products or features with varying complexity, attributed to specific business outcomes, and delivering value for Enterprise customers.
• Strong analytical skills to evaluate and interpret large datasets and make informed conclusions.
• Understanding of the software development lifecycle and track record of managing both external and internal customers as key stakeholders in roadmap planning and development.
• Ability to establish strong credibility with engineering leadership, understand system dependencies and navigate/negotiate trade-offs.
• Experience working in a customer-focused environment. Demonstrated ability to establish trust and credibility with customers, with a knack for gleaning customer insights from quantitative and qualitative data.
• A proven track-record of delivering outstanding results, managing significant complexity and bold timelines. You have a bias-to-action and are not afraid to get your hands dirty.
• Advanced organizational skills, attention to detail, and excellent communication skills. Must be comfortable presenting to customers, executives, and internal audiences, adjusting your communication style based on your audience.

An ideal candidate also has:

• 2+ years of experience building products and solutions that span hardware, firmware and cloud software, serving fleet operations including trailers.
• Bachelors or Masters degree in a technical field (computer science, engineering, etc.); an MBA is a plus.
• Project leadership and/or people management.
• Experience with B2B SaaS products and working with B2B sales teams.
• Familiarity with operational needs in industries such as transportation, logistics, and field services.