Included Health is seeking a Senior Program Manager, High Volume Recruiting, to build and run the operating system for our highest-volume hiring areas, initially Clinical, Behavioral Health and Member Care. This role will create consistent operating cadence across high-volume pods, improve funnel performance, manage agency and vendor effectiveness, and expand the use of automation and AI-enabled workflows. The PM will translate hiring goals into capacity plans, identify risks early, and drive corrective action across the recruiting machine. This is not a traditional recruiting coordinator or status-reporting role. The successful candidate will operate as a program owner: diagnosing problems, recommending solutions, and holding cross-functional partners accountable for measurable outcomes.
Included Health is a healthcare company transforming the industry through innovation and empathy. The company delivers integrated remote care services through telephonic and virtual care management, partnering with members through complex medical and behavioral health situations. They employ diverse clinical teams including nurses, care coordinators, and healthcare professionals to provide coordinated, patient-centered care that improves health outcomes. Included Health supports members through care management, disease management, and acute case management, helping them navigate complex medical conditions, treatment pathways, benefits, and the healthcare system.