About the job
Accelerate your career with PradeepIT
PradeepIT is one of the largest, globally recognized IT Consulting firm to connect India's deeply vetted talent team to global customer.
Were headquartered in Bengaluru, Silicon Valley of India. PradeepITs customers include SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler and J&J and hundreds of other Fortune 500 companies and fast-growing startups.
With continuous hard work and working remotely by choice, PradeepIT is certified as a Great Place to Work! Trusted by leading brands and fortune 500 companies from around the world, we have achieved:
6+ Years of Experience
580+ Open source technology Consultant
120+ SAP Consultant
40+ Salesforce Consultant
60+ Adobe Consultant
100+ Mobility Consultant
890+ Clients in APAC, EMEA & USA
Our Beliefs
PradeepIT believes in connecting people across the globe and provide them an opportunity work on remotely. Being a people-first organization, PradeepIT constantly strives for individuals who won't just keep up, but break new ground, work with cutting edge technology and ramp-up their skills with course created by our Vertical Heads, Senior Architect for freely with help of PradeepIT Academy.
SAP Skills
5-8 years of experience in one or more SAP modules.
At least two full life-cycle implementation projects (from Blueprint/Explore through Go-Live).
Understanding of SAP Activate Methodology.
Ability to lead workstream activities on a project.
Understanding of integration between modules.
Leads detailed module-specific configuration and master data development.
Ability to use Service Marketplace to create tickets, research notes, review release notes, and solution roadmaps as well as provide guidance to customers on release strategy.
Responsibilities
Responsible for handling support tickets and application support for the end users.
Responsible for resolving support tickets in the given time frame to meet the SLAs.
Requirement gathering from customer/end users; ability to ask the right questions.
Proactive and prompt in communication with business users, customers, and internal stakeholders.
Take ownership of tasks to bring them to completion.
Work in collaboration with internal and external stakeholders.
Use analytical skills for problem-solving and designing new solutions.
Maintain excellent written and verbal communication standards with all stakeholders.
PradeepIT Consulting Services Pvt Ltd is a globally recognized IT consulting firm headquartered in Bengaluru that connects India's vetted talent with global customers. The company serves Fortune 500 companies and fast-growing startups including SAP Lab, Bosch, Rolls-Royce, Daikin, Daimler, and J&J. PradeepIT specializes in open source technology consulting, SAP, Salesforce, Adobe, and mobility solutions with over 890 clients across APAC, EMEA, and USA regions. The company operates as a people-first organization offering remote work opportunities and provides continuous upskilling through PradeepIT Academy, holding Great Place to Work certification.
