SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
We are looking for a Senior Software Engineer to join SeatGeek’s Platform team. You'll improve the systems that power the entirety of SeatGeek's technology ecosystem. This unique role combines both the craftsmanship and rigor of traditional Software Engineering, whilst also incorporating an openness to the development of the underlying infrastructure; including core compute, infrastructure as code, database, and network infrastructure.
The nature of the ticketing engineering industry places unique constraints and workflows on our systems and infrastructure, especially during high-load onsales, requiring out of the box solutions and automation to be the norm. This team is the backbone to our Enterprise and Consumer lines of business as we grow our primary and secondary ticketing platforms that support world-class clients such as the Dallas Cowboys, and Manchester City FC.
What you'll do
Bring a software engineers’ mindset to SeatGeeks’ unique scaling, workflow automation and resilience challenges
Build and maintain tools that our developers use to observe their applications, and drive initiatives to increase our overall reliability
Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across multiple regions
Collaborate with other departments on how to run production systems and deployments with autonomy
Support teams with expertise in the area of deployment, configuration, routing, monitoring and scalability in all parts of the stack
Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
Become a force multiplier by mentoring and leading the team around you
Participate in an on-call schedule to help our customers experience more live
What you have
Passion for craftsmanship and product. You have well-considered opinions about how software and reliable infrastructure should work, and hold yourself and your code to a high standard
Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
Experience with Kubernetes, containers, and serverless compute platforms
Experience with continuous integration, delivery, testing, and code deployment
Experience using observability tools to make performance improvements and forecast growth
Experience improving system architecture, diagnosing shortcomings and implementing evidence-based recommendations
Our stack
You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.
Languages: Go, C#, Python, Bash
Runtimes: Kubernetes, Docker, ECS/Fargate, Lambda
Datastores: Postgres, SQL Server, Memcache, Redis, and Elasticsearch
Streaming & workflows: Kafka, Flink, Airflow, Temporal
Service Discovery and Routing: Cilium, Consul, Envoy, CoreDNS
Monitoring: DataDog
Incident Management:PagerDuty
Configuration Management: Chef, Ansible
Secrets Management: Vault
Infrastructure as Code: Cloudformation, Terraform
Cloud Providers: AWS
Version control: Git
CI / CD: Gitlab CI
Perks
Equity stake
Discretionary annual bonus
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of fully-paid family leave
401(k) matching
Student loan matching program
Health, vision, dental, and life insurance
Up to $25k towards family building, reproductive health services and Gender-affirming care
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$360 per quarter to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
To review our candidate privacy notice, click here.
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SeatGeek is a technology-driven ticketing platform that modernizes the live events industry by simplifying ticket purchasing for fans and providing seamless audience access for teams, venues, and shows. The company operates with a fan-first attitude and technological savvy to create a superior user experience compared to traditional ticketing competitors. SeatGeek powers an open entertainment ecosystem through B2B2C capabilities, serving both individual consumers and enterprise clients. The company maintains a product-centric culture focused on high quality, rapid iteration, and transparent autonomous environments. They handle high-volume customer support operations seven days a week, 365 days a year, while continuously innovating in payments infrastructure and data analytics.
