About Gusto
Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.
Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.
About the Role:
Gusto’s new Business Insurance team helps small businesses protect themselves from risk and liability. Business insurance can be a crucial financial safety net when unexpected costs arise from accidents or mistakes. Our team helps business owners navigate this complicated space and find the best protection for them.
As the founding designer of this team, you’ll play a key role in establishing this new product line. As part of the cross-functional leadership team, you’ll lead the entire product development process. Together you’ll own everything from setting the long-term vision and roadmap, all the way to launching new features and iterating on existing ones.
About the Team:
Product Design at Gusto is made up of over 60 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.
Here’s what you’ll do day-to-day:
- Work with the other members of your leadership team to define a long-term UX vision for your product area and how it fits into Gusto’s broader vision.
- Co-lead the definition of product strategy, roadmap, team OKRs, and project direction.
- Work with cross-functional partners in UX Research, Data Science, Legal, Compliance, Partnerships, and Customer Support to understand customer problems and identify key opportunities for the customer and our business.
- Ship both net new and iterative projects that deliver consistent value to our customers.
- Contribute to Gusto’s product design leadership community by sharing your skills and experience.
- Champion our design system and platform standards, and help evolve them through your team’s work.
Here’s what we're looking for:
- 8+ years of software product design experience, preferably in B2B SaaS. Bonus if you’ve led the initial launch of a new product offering.
- Builder mindset: You have demonstrated experience as an individual contributor design leader at the product or group level, and can articulate how you’ve set direction and built alignment through your design work.
- Comfort with complexity: You’ve led the design of approachable, guided products in complex or highly regulated domains. Bonus if you have experience working with 3rd party partner teams to create seamless customer experiences.
- Product acumen: This role will contribute directly to business and product strategy. You should be comfortable working with executive stakeholders, and be able to demonstrate how you’ve shaped business decisions.
- High quality bar: This role will be a tireless advocate for our customers’ experience with Gusto. You should be able to demonstrate how you’ve maintained design quality and accessibility across screen sizes, while shipping iteratively to deliver customer value early and often.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $174,000/yr to $235,000/yr in Denver most remote locations, and $204,000/yr to $254,000/yr in San Francisco, Seattle New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you require assistance in filling out a Gusto job application, please reach out to [email protected].
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
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