The role
We are looking for a talented Senior Technical Project / Programme Manager to join Isla as a member of the Delivery team. The role is dynamic, and will be varied as you focus both on delivering existing projects to ensure that customers are realising the benefits that they expect to see, initiating and leading new projects and driving processes and governance within the team. We expect that parts of this will be a steep learning curve as you will become an expert in all aspects of the product and will take an active role in product development decisions to solve pressing problems for our partners.
Isla has been scaling quickly within the NHS and there is significant potential for further adoption, these organisations are large and highly complex and as such our delivery processes must be flexible and supportive.
The ideal candidate for this role will be ambitious and motivated, able to build great relationships across many parts of an organisation and analytical in your approach to ensure that great technology is supported with great delivery. Favourable candidates will have experience in process design and project management best practice.
Who We Are
Isla enables healthcare systems to deliver next level healthcare, meeting the challenges of global increase in demand for services through an efficient new model and technology platform. We provide clinicians with the platform they need to receive a continuous flow of clinical information from patients and create an always up to date understanding of a person’s health. This provides valuable clinical context for decision-making whilst delivering convenient care for patients, empowering clinical teams to deliver responsive care with fewer appointments. The Isla platform is intuitive, endlessly scalable, and approved by NHS Digital as a cloud storage solution.
We are a growing team dedicated to improving healthcare. We are ambitious, customer focused, and driven by the impact we are having in healthcare. We’re also a well funded startup, which brings a level of uncertainty, but also agility and growth opportunities unlike anywhere else.
The Team
Our ability to help customers deliver tangible and meaningful clinical, operational, safety and financial benefits is truly what sets us apart and we hold ourselves to the highest standard in this.
As the company scales, the demands and requirements of the Delivery team and delivery process are ever changing. We are looking for a candidate with experience implementing and improving processes, strong project management skills and a desire to drive a culture of excellence.
As we build the Delivery team you will be working closely with all aspects of the business, from Sales right through to Product and Engineering. You will be reporting directly to our Director of Delivery to ensure you're developing professionally, are happy and motivated as well as being exposed to the wider business & health context that we are working in. The people around you will be high performing and will expect a lot from you.
Over the next 12 months you will:
- Take responsibility for multiple implementation projects
- Work analytically to take a complex problem, break it down into components, devise an approach to solving this, iterate and improve to deliver the project aims
- Streamline our delivery processes to ensure they are repeatable and as efficient as possible
- Be laser focused on delivering and measuring the impact of implementing the Isla platform and how this transforms services
- Work with potential clients to understand their needs and whether we are well positioned to meet them
- Be data driven in your delivery approach
- Work with the delivery team to constantly develop and strengthen the delivery function
- Work with the product team to constantly develop and strengthen the platform
- Input actively into company strategy and steer key decisions
- Proactively build your network within healthcare
- Run product demos and map out next steps with prospects
Requirements
- Enthusiasm, passion, energy and the desire to make positive change
- Proven work experience as a Programme or Project Manager or similar
- Track record of high performance
- Evidence of an analytical approach
- Excellent communication and negotiation skills
- 3+ years experience delivering complex projects
- Experience working in fast paced and dynamic environments
Good to have
- Health tech sector experience/knowledge
Benefits
🏡 Work from home or at our office in Huckletree Shoreditch (Finsbury Square) 🏢
🐶 Pet friendly office
🕜 Flexible working times
🏖️ 25 days annual leave (on top of bank holidays)
🎂 Take your birthday off
🎄 Take Christmas Eve off too
🌍 Work abroad for up to 90 days per year
🎉 Enhanced parental leave
🍜 Treat your friends or family to a meal each quarter (up to £75)
🧘♀️ A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities)
🎳 Regular team socials
📚 Learning sessions every month
📈 Equity options available
💰5% employer-matched pension contribution
💗 Delivering social impact through improved patient healthcare
💡 Working at a well funded and rapidly growing start up, solving a global problem in a new way
🎇A whole lot of fun on an exciting journey
What is the hiring process for this role at Isla?
Interviewing with us for the Senior Technical Programme Manager role will be split into 4 stages (all conducted virtually):
1️⃣ A screening interview with our Director of Operations - 20 minutes
2️⃣ A practical task you will complete independently
3️⃣ A one to one interview with our Director of Delivery - 30 minutes
4️⃣ A final interview with one of our Co-founders - 30 minutes
Diversity and Inclusion
Isla is an equal opportunity employer and is committed to building an inclusive and diverse team. We encourage all qualified candidates to apply. Isla does not discriminate against anyone on the basis of their race, gender, disability, religion, national origin, age, or any other protected category. We choose to celebrate our team’s differences and see them as one of our most valuable assets.
Recruitment is not one-size-fits-all and we're happy to tailor our hiring process to better meet the needs of individual applicants. Please email [email protected] with any requests for support.
Using AI tools for your application
Most of our roles include several questions as part of the application process. AI tools such as ChatGPT might be useful in structuring or proof-reading your cover letter or your application answers. We encourage you to do your own research though to fully understand the company and the role you are applying to as you will be asked questions during any interview. Generic AI-generated answers are also really obvious. We'd like to get an idea of how you think early in the process; you should also make sure Isla is the right fit for you before you apply. Make AI tools work for you, not against you!
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