SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.
SeatGeek's user experience team is seeking a senior designer to change live experiences. This person is highly skilled in behavioral design, systems design, and storytelling. They will define strategies, provide end-to-end craft and thought leadership, and partner seamlessly with cross-functional partners across product, engineering, product marketing, customer success, and more. This person will connect the dots into a cohesive vision across the various verticals of SeatGeek's business, and evolve our platform to become the best-in-class ticketing platform on the market.
What you’ll do
Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
Collaboratively improve our component systems to ensure consistent, high quality experiences
What you have
4+ years of experience
Excellent craftsmanship
An understanding of the technical and logistical obstacles that create friction during live experiences
The mindset of a challenge, changemaker, and innovator
4+ hours of overlap with a 9:30am-5:30pm East Coast workday
A passion for live experiences
Perks
Equity stake
Discretionary annual bonus
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of fully-paid family leave
401(k) matching
Student loan matching program
Health, vision, dental, and life insurance
Up to $25k towards family building, reproductive health services and Gender-affirming care
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$360 per quarter to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music
The salary range for this role is $130,000-$188 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.
SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!
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SeatGeek is a technology-driven ticketing platform that modernizes the live events industry by simplifying ticket purchasing for fans and providing seamless audience access for teams, venues, and shows. The company operates with a fan-first attitude and technological savvy to create a superior user experience compared to traditional ticketing competitors. SeatGeek powers an open entertainment ecosystem through B2B2C capabilities, serving both individual consumers and enterprise clients. The company maintains a product-centric culture focused on high quality, rapid iteration, and transparent autonomous environments. They handle high-volume customer support operations seven days a week, 365 days a year, while continuously innovating in payments infrastructure and data analytics.
