Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System which makes everything possible.
The Service Contract Customer Support Specialist is responsible for managing end‑to‑end service contract administration activities, including contract activation, maintenance, corrections, and invoice resolution. This role plays a critical part in ensuring accurate contract execution, timely revenue recognition, and seamless support to Service Inside Sales and commercial stakeholders.
This position reports to the Customer Support Admin Manager and is part of the Customer Support located in Bangalore/Mumbai and will be a Remote
In this role, you will have the opportunity to:
Manage service contract corrections, including credit and rebilling activities, ensuring accuracy and policy compliance
Investigate, resolve, and close disputed service contract invoices in alignment with service and finance guidelines
Support Service Inside Sales by responding to inquiries via email and providing timely contract‑related information
The essential requirements of the job include
Bachelor’s degree in Business, Operations, Finance, or a related discipline, or equivalent professional experience
Min 3+ years of experience in service contract administration, customer support, order management, or contract operations
Working knowledge of ERP systems (e.g., Oracle or similar) supporting service contracts, billing, and revenue processes
It would be a plus if you also possess previous experience in:
Supporting service contracts, extended warranties, or maintenance agreements
Experience working with Service Inside Sales or commercial teams
Exposure to invoice dispute handling, credit processing, or rebilling activities
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Danaher is a global conglomerate with 15+ operating companies across life sciences, diagnostics, and biotechnology. The company operates through subsidiaries including Cytiva, Aldevron, and Beckman Coulter Diagnostics, which collectively develop and deliver innovative solutions for clinical diagnostics, bioprocess manufacturing, and therapeutic development. Cytiva specializes in bioprocess filtration technologies and solutions for vaccine and drug manufacturing, while Beckman Coulter Diagnostics is a global leader in clinical diagnostics with systems used in hospitals and laboratories worldwide, running over one million tests per hour and impacting 1.2 billion patients annually. Aldevron provides world-class CDMO services for genomic medicine and cell and gene therapies. Danaher's mission is centered on continuous improvement through the Danaher Business System, enabling innovation at scale to advance human health and save lives.
