Social Media Program Manager - Remote

Senior Project Manager, Social Media

Remote, PST hours

Want to be part of an amazing team, hell-bent on crafting a better future? We’re always looking for creative people who care!

We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we’re better together.

The Social Media Project Manager supports the Microsoft Apps workstream (PowerPoint, OneNote, Excel, Outlook, Project, and Microsoft To Do) for Paid Campaign, Blog and Social, which helps stakeholders across Microsoft’s cloud business leverage brand channels to drive impact through quality social content. This SMPM role works closely in the Modern Work POD (Apps + Microsoft 365, Microsoft Teams, Windows 365, Viva) on content and platform strategies with Microsoft Social Lead, associated agencies and stakeholders, along with managing the upfront ideation and content delivery workflows. 

In addition to contributing to the strategic approach to the Apps workstream, the SMPM will own the content delivery workflow for their workstream POD. This includes managing the intake, status updates, and seamless transitions between teams and partner agencies for all pieces of content.  The position also works closely with the programming team and Delivery Manager to ensure the all-up content lifecycle is regularly reviewed and optimized for the team.

What you will do:

Day to day

Manage the content delivery process for their workstream POD and Microsoft client – monitor the status of each piece of content, review for quality assurance and flag barriers as the content is developed.

• Work closely with Programming team to ensure all content is fully supported through publishing.
• Own social media content ideation and content development process for the Apps workstream. 
• Continuously drive target audience and data-driven insights to inform strategy planning. 

Weekly

Within the Modern Work Pod, support reporting performance against goals and objectives and collaborate with analytics resources to interpret data into actionable insights. This may include contributing to monthly reports, organic/paid campaign reports, ad hoc reporting, and social listening and competitor observations and recommendations.

• Communicate effectively with stakeholders on social best practices and recommendations.
• Oversee the weekly/monthly social channel editorial calendar for the Apps workstream. 
• Align with partner agencies and stakeholders to ensure all content is comprehensive and strategically driven.
• Work with the programming to maintain tagging hygiene, including the implementation of proper tagging and maintaining product alignment from inception to reporting.

Monthly

Upload/manage individual content tasks and the full development process.

• Monitor all up workflow hygiene and provide optimization recommendations.
• Partner with multiple stakeholders to promote content focused on their workstream. 
• Conduct quality assurance (QA) reviews of the content prior to passing it along for final delivery. This includes ensuring the content is using the latest formatting and best practices.

Quarterly

Create and advise on processes, governance, and best practices pertaining to demand generation via social and blog channels.

• Manage updates to associated guides and resources for the internal teams, stakeholders and social leads.
• Contribute to additional integrated marketing projects and initiatives as needed, based on team priorities.

What you bring:    

• 3-5 years of marketing experience    
• 2 years of experience managing social media programs and strategy    
• 2 years of experience with social scheduling and monitoring tools (Preferably Sprinklr)   
• 1+ year of creative and/or copywriting experience   
• Experienced in the use of social media platforms (Facebook, Twitter, LinkedIn, YouTube, Instagram, etc.) with a strong understanding of the digital marketing landscape    
• Ability to work successfully with diverse groups of stakeholders across companies to ensure successful planning, execution, and reporting    
• A high degree of skill at interpreting data to inform strategy and provide actionable insights    
• A customer service mindset when working with stakeholders     
• Proficiency in Microsoft Outlook, PowerPoint, Excel and Teams   
• Microsoft experience a plus    

Who you are:    

• You are passionate about social media and B2B technology     
• You have top-notch interpersonal, communication, and presentation skills; you communicate effectively with stakeholders, team members, and senior managers     
• You manage ambiguity with unwavering persistence, but aren’t afraid to ask questions; you drive workgroups to consensus and meaningful outcomes    
• You are collaborative to the core, with a demonstrated ability to work in a team environment as a leader and a member    
• You are a highly proactive, highly organized, self-starter capable of effectively managing several projects simultaneously with impeccable attention to detail.   
• You are self-sufficient: you can work with little direct supervision, but you know when to ask for help    
• You are highly motivated to accomplish recurring tasks and solve problems with strong focus and follow-through    
• You demonstrate positivity and optimism    
• You are comfortable working remotely     

Would you like to join a global organization that...      

• Promotes a culture of learning and advocacy across the globe - diversity will enable us to strengthen our impact    
• Encourages innovation and experimentation    
• Understands that changes will occur and adaptability is crucial to assist when it does    
• Emphasizes and rewards collaboration    
• Works remotely. We continue to safeguard the health of our employees so our interviewing and on-boarding process will remain virtual until further notice    

Compensation Range: $90,000 - $100,000

This compensation range is indicative of the role. Compensation offered is on the basis of evaluation during interview process, the candidates range and depth of experience, business and market financials and internal pay parity.

Want to know more?    

Check us out at https://www.designit.com/.    

Just so you know, we don’t have a dress code, but we do have a strict no jerk policy.    

Designit is committed to ensuring that all candidates have an equal opportunity to be considered for employment. Please let us know if you need any reasonable accommodation to participate in the job application or interview process.