Dragon Veterinary Canada Ltd. / Dragon Medical Dictation Canada is a diverse company that is focused in the medical and veterinary voice recognition/AI Scribe sector. We are an international company focused in Canada and the US with partners and clients across North America. We are a very small team with a start up mentality.
Position Description Name: Software Sales and Support
Location: HRM (Work from Home)
Salary + Commission Role
Position Summary:
Note; this position will be starting as a fill-in for a current employee going on maternity leave, but will turn into a permanent additional sales representative based on performance.
The Software Sales and Support role will be to work with potential clients to adopt voice dictation or AI Scribe software into their clinic (medical and veterinary fields). This diverse role will see you working closely with clients to train them on using our various softwares, as well as seeking out new clients through cold outreach, performing demos over video calls and selling the product. Some experience in sales is required.
Necessary skills:
Excellent problem-solving skills
Confident working with computers and various software applications
Experience using a CRM
Excellent phone skills.
Strong organizational ability, and attention to detail
Eager to learn and try new tools
Strong verbal and written communication in English
Patient and adaptable
Post secondary education in a relevant industry is an asset
Fluent in spoken and written English is a must
Knowledge of veterinary clinic workflows and/or medical clinic workflows is an asset
Previous experience in software sales or pharmaceutical sales is a strong asset
Responsibilities:
Product training for new clients
Respond to sales phone line
Respond to product inquiry emails
Seek and Reach out to potential clients
Perform free trial on-boarding sessions and training with the software
Additional responsibilities may be required. Being a small organization, we rely on employees who can roll with the punches, adapt to diverse situations, and wear different hats as needed.
**Please ensure you are familiar with the products we offer prior to applying for this position. You may review our products at the following websites:
Dragon Veterinary Canada Ltd. (also operating as Dragon Medical Dictation Canada) is an international medical and veterinary technology company specializing in voice recognition and AI scribe software solutions. The company serves both veterinary and medical clinics across North America, helping practitioners adopt voice dictation and AI scribe technology to streamline their workflows. Operating with a small, startup-oriented team, Dragon Veterinary focuses on client adoption through training and support while expanding its customer base in Canada and the US. The company develops software solutions designed to integrate into clinic operations, offering both product implementation and ongoing customer support services.
