Solutions Architect, Africa Sales & Partnerships

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing, and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart and enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments, and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it, with zero emissions.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About you and the role

The solutions architect plays a key role in shaping the success of sales, customer success, and partnerships development. An outstanding solutions architect will be able to draw upon a diverse set of capabilities mixing the left and right brain: commercial acumen and strategic outlook, flexible quantitative and analytical capabilities, creative problem solving and solution structuring, and an ability to translate all of this thinking into client materials with a clear, compelling narrative. If you display many or all of these characteristics and have a passion for building business cases for new technologies in emerging markets, you could be the ideal candidate.

What you’ll do

• Collaborate with sales and customer success managers to design, quantify the value of, and communicate partnership structures
• Build compelling models that quantify Zipline’s impact and value for money, specifically as it relates to new programs, pioneering use case development, value-added services, and entry into new markets
• Participate in the discovery process; incorporate desk research and information from stakeholder conversations to create value props, scope programs, and develop proposals
• Create tailored content, including presentations and proposals, that compellingly communicate our value proposition and resonate with our target audience
• Develop innovative financing and pricing approaches that maximize cost effectiveness for our clients and help continuously shape and improve Zipline’s operating model in Africa
• Support customer success managers to distill, package, and share impact and performance insights; facilitate data-drive decision-making for customers; and establish frameworks for ongoing customer success reporting and sales enablement

What you’ll bring

• 5+ years in highly analytical and strategic roles, such as management consulting, investment banking, or business operations
• Exceptional, compelling, persuasive communication and presentation skills
• Advanced quantitative modeling and project management skills
• Exceptional ability to analyze business situations from multiple viewpoints to identify gaps and opportunities, and align proposals with the prospect’s strategy and goals
• Collaborative approach to sales and customer success that includes working with multiple internal and external stakeholders
• Inherent self-motivation, flexibility, and creativity
• Fluency in English

Ability to travel: Up to 30%

Location: Ghana, Nigeria, Kenya, Rwanda, Côte d’Ivoire, France, or California, USA

What else you need to know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!