Type: Full time (With Part-Time ramp-up period)
Location: 100% Remote
Schedule: US Business Hours
We are seeking an advanced Solutions Architect & Automation Virtual Assistant to design, build, and optimize our digital operations infrastructure. This is not a data entry or basic admin role—we need a highly technical, self-driven systems specialist who can connect platform workflows, build intelligent AI agents, and eliminate manual bottlenecks.
Key Requirement: You must come in with strong, expert-level existing knowledge of automation mechanics and API logic. Minimal training on fundamentals will be provided; you are expected to troubleshoot and deploy solutions independently.
Workflow Automation & AI Deployment: Architect and implement end-to-end automation pipelines utilizing ChatGPT/OpenAI APIs, Zapier, custom webhooks, and APIs to streamline business operations.
Systems Integration: Seamlessly connect and maintain communication between our core software stack, including SmartMoving, RingCentral, Gmail, Mailchimp, Samsara, and Discord.
AI Chat Agent Development: Build, train, and manage conversational AI chat agents to optimize internal communications and customer touchpoints.
Data Structuring & Formatting: Design clean, reliable data mapping protocols across platforms (e.g., transforming raw RingCentral call notes into structured, actionable fields within SmartMoving).
Independent Troubleshooting: Monitor system logs, proactively identify data-flow breakages, and rapidly engineer fixes without requiring technical supervision.
Technical Innovation: Stay at the forefront of the emerging AI landscape, continually testing and proposing new tools or methodologies to improve company efficiency.
Proven Automation Portfolio: 3+ years of experience building complex, multi-step zaps, handling raw webhook payloads, and configuring API authorizations.
Tech Stack Mastery: Hands-on, deep familiarity with CRM/logistics tools (ideally SmartMoving), communication platforms (RingCentral, Discord), and fleet/marketing data (Samsara, Mailchimp).
Data Literacy: Strong capability in manipulating and formatting data structures (JSON parameters, text parsing, and regex logic).
Architect Mindset: Ability to look at a manual, disorganized business process and independently map out a frictionless, automated solution.
Communication & Autonomy: Exceptional written English skills, a highly proactive troubleshooting attitude, and the comfort level to work completely unmanaged.
The Ramp-Up: This role begins as a specialized part-time engagement with an immediate pathway to full-time hours as you successfully optimize our primary system workflows.
No Hand-Holding: You will be given high-level operational objectives and the access keys; you are expected to research, test, and present finalized solutions.
Department: Operations
Role: Virtual Assistant
Locations: Philippines, Brazil, Mexico, India
Remote Status: Fully Remote
Hyre is a remote team building and staffing platform that provides highly skilled, AI-empowered global virtual assistants under a fully managed staffing solution. The company specializes in helping businesses build remote teams by offering talented professionals from the Philippines and Latin America who are pre-trained on the latest AI tools. Hyre handles all staffing complexities including payroll, training, AI tool access, and ongoing talent management, allowing clients to focus on business growth. The platform serves diverse industries including landscaping, moving, HVAC, real estate, healthcare, e-commerce, and tech, offering solutions ranging from administrative assistance and customer service to specialized roles like bookkeeping, content creation, and technical support.
