Solutions Engineer, Automation

Come join Deepwatch’s team of world-class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it!

Who We Are

Deepwatch is the leader in managed security services, protecting organizations from ever-increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud-based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid-sized enterprises, trust Deepwatch to protect their business.

Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit.

Deepwatch recognition includes:

• 2023, 2022 and 2021 Great Place to Work® Certified
• 2023 and 2022 Forbes America’s Best Startup Employers
• 2023 and 2022 Fortress Cybersecurity Award
• 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners
• 2022 Cigna Healthy Workforce Silver Designation
• 2022 Cybersecurity Excellence Award for MDR

Solutions Engineer, Automation

Location: This job is available to work in one of our hub locations: Tampa, FL; Denver, CO; DC metro area, CA (Bay area), Austin, TX and will be hybrid

Position Summary:

As a Solutions Engineer, Automation, you will play a vital role in enhancing the automation frameworks and security incident response capabilities for our organization. This role spans across designing, implementing, and managing both quality assurance automation and security automation to optimize our software development lifecycle and improve security incident response processes.

This role works closely with development, QA, security teams, and other stakeholders to ensure that our applications are robust, efficient, and secure. You’ll be instrumental in building testing frameworks, integrating automated processes, and developing security automation workflows that streamline operations and improve our response to emerging threats.

In this role, you’ll get to:

• Develop and maintain test frameworks and environments for assigned projects, integrating these into CI/CD processes
• Evaluate project outputs against defined acceptance criteria and continuously improve testing processes
• Continually work towards making improvements in the Test processes
• Assess and analyze release components
• Carry out the builds and tests and ensure, where possible, information exchange with configuration management
• Manage risks and resolve issues that affect release scope, schedule and quality
• Conduct Release Readiness reviews, produce test reports, and ensure deployments meet release standards
• Monitor test activities, track release quality, and manage the release repository, documenting build and release procedures
• Design and implement SOAR (Security Orchestration, Automation, and Response) workflows to enhance security processes
• Develop and maintain integrations with SIEM, IDS/IPS, EDR, and other security tools, ensuring compatibility with threat intelligence feeds and vulnerability scanners
• Collaborate with security analysts to identify automation opportunities, building custom playbooks to streamline incident response processes
• Troubleshoot SOAR-related issues, working with cross-functional teams to resolve complex security concerns and improve system resilience
• Work with teams across the organization, including application development, QA, and security operations, to foster continuous improvement in automation processes
• Participate in customer meetings to discuss scope and challenges, keeping security and quality at the forefront of deliverables
• Create comprehensive documentation and training materials to assist stakeholders in understanding and using automation solutions effectively

To be successful in this role, you’ll need:

• Proficiency in developing automation frameworks leveraging Python
• Strong experience with Agile methodologies and CI/CD pipelines, leveraging Git for version control
• Deep understanding of security operations, incident response, and frameworks such as ATT&CK and Cyber Kill Chain
• Experience with SOAR platform integrations and scripting languages for automation, with a background in security threat modeling
• Knowledge of QA tools and frameworks like Cypress, Postman, Webdriver.io, and others
• Excellent problem-solving skills, with the ability to work independently and as part of a team, effectively communicating with cross-functional teams
• To integrate IDS/IPS, SIEM, EDR, Firewall, Email, and Cloud security solutions with a SOAR platform

ITAR Compliance

This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States;
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.

The anticipated salary range for this role is $120,000 to $180,000 + stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

What We Offer:

Deepwatch is excited to provide benefits designed to support team members and their families. Including:

• Medical, dental, vision, and disability insurance
• Flexible Time Off (FTO), 9 company holidays, sick leave and 8-Weeks Paid Parental Leave
• Unique professional development benefits, starting at $3,000 annually
• Wellness contests and monthly educational programs
• 401(K) retirement program with employer match
• Learn more here: Deepwatch Benefits

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. Please review our DEI Statement here.

Deepwatch welcomes and encourages applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform your recruiter or contact [email protected] for further information.

All Deepwatch employees are expected to:

• Be interested in and able to work remotely from a home office when not at a corporate office
• Pass a pre-employment background and drug screen in accordance with applicable laws

Deepwatch is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch’s use of your personal information.