Who we are
Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, and synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.
What we do
Do you love helping customers implement innovative solutions and solve technical problems? Do you have a passion for learning about the latest technologies? Do you have a knack for helping customers understand the unique business value that a technical solution provides? Are you ready to bring a combination of technical skills, business acumen, and a do-whatever-it-takes attitude to help customers successfully leverage the Kentik solution to transform their businesses?
Kentik is looking for a Solutions Engineer to support our growing sales team and help bring the Kentik solution to market. This is an excellent opportunity to join one of Kentik’s most important technical teams, work with some of the best and brightest engineers in the industry, and develop your skills within one of the most innovative companies in the networking space. Solution Engineers at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our customers.
What you'll do
Manage all technical aspects of the sales journey including product demonstration, proof of concept, and feature requests
Respond to RFIs, RFPs, and RFQs
Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers
integrate with their own in-house tools and systems
Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives
Attend trade shows, conferences, and meetups
Requires frequent travel (30%+), often on short notice, including regular onsite meetings with current and prospective customers
What you'll bring
Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!
5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
Must be located in EMEA region
Fluent in English, with excellent written and verbal communication skills
Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives
Experience managing Cisco/Juniper routers and Linux servers
Strong understanding of network and application protocols (e.g. Netflow, SNMP, BGP, DNS, TCP/IP, HTTP) and their use for infrastructure design and operations
Understanding of DDoS attacks and basic mitigation methods
Nice to haves:
Previous work experience selling to network and systems engineers and architects from Tier 1 and 2 carrier networks.
Background or product interest in security, performance, monitoring, and/or infrastructure space
Scripting proficiency in Python, Bash, Ansible, or Perl
Basic database and/or SQL experience
Familiarity with open source technologies such as LibreNMS, Elastic, Grafana, and Prometheus
In depth knowledge of one or more public cloud architectures (e.g. AWS, GCP, Azure)
Early member of a sales team at a hyper-growth startup
Come work with us
The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.
We don’t look for individuals who fit the culture, but those who will continue to add to the culture. We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.
Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to .
Come as you are!You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.
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Kentik is a network intelligence platform designed for modern infrastructure teams that simplifies complex network operations and enables organizations to deliver applications at scale. Unlike traditional monitoring and observability tools, Kentik provides real-time visibility across data centers, cloud environments, and the internet by unifying and correlating cloud, device, flow, and synthetic data. Built by network experts, the platform transforms telemetry into actionable insights and serves as a single source of truth for network management. Market leaders including Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.
