Role Overview
We are seeking a talented and driven Spanish Speaking Digital Trust and Safety Analyst to join our client's growing team based on-site in Sofia, Bulgaria. This role represents one of the most compelling Spanish-speaking jobs available in the European market today. The successful candidate will play a pivotal role in maintaining the integrity, safety, and positive user experience of one of the world's leading social media platforms.
What You Will Do
Review, assess, and action user-generated content reported on the social media platform in Spanish, ensuring full compliance with community guidelines and platform policies. Identify, investigate, and escalate potentially harmful, abusive, or policy-violating content including hate speech, misinformation, graphic material, and spam across social media channels.
Why It Might Be a Fit
This role offers a unique opportunity for a fluent Spanish speaker to work in a dynamic and multicultural team environment on-site in the heart of Sofia, Bulgaria. The successful candidate will receive a competitive monthly salary, fully paid training, comprehensive health insurance, and a fully paid relocation package, among other benefits.
Requirements
Native or fluent Spanish language skills (both spoken and written)
Valid EU passport
Previous experience in content moderation, trust and safety operations, digital investigations, or a related field within the social media or technology industry
Strong familiarity with social media platforms, online community behaviour, and digital communication trends across Spanish-speaking audiences
Excellent analytical and critical thinking skills
High level of resilience, emotional intelligence, and professional objectivity when handling sensitive, distressing, or graphic content
Good working knowledge of English to facilitate team communication, reporting, and internal collaboration Benefits
Competitive Monthly Salary
Fully Paid Training programme
Comprehensive Health Insurance coverage
Fully Paid Relocation Package
Monthly Performance Bonus
€1,500 Signing Bonus
Structured career development and internal advancement opportunities
Supportive, multicultural team environment
Mercier Consultancy is a customer service and sales staffing consultancy that recruits multilingual professionals for client-facing roles. The company specializes in placing German-speaking, Portuguese-speaking, and Dutch-speaking customer service representatives and sales agents across various industries including FMCG and green energy. They facilitate remote work opportunities and international relocation packages for candidates, operating across multiple locations including Greece. The company focuses on connecting language-fluent talent with customer service and sales positions in competitive markets.
