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SQL Specialist AR


United States

Job Description

Unlock your remote work journey: you shine, we match you! Once you apply, you will be receiving your profile link in the next 24 hours. After applying you will need to complete your profile and receive follow-ups from our talent advisors, and our AI platform will do the rest.
We are seeking a skilled and motivated SQL Support Specialist to join our dynamic team. The ideal candidate will possess strong communication skills in English, proficiency in SQL scripting, and a minimum of 2 years of experience in supporting technical products, preferably in a SaaS startup environment. This role requires exceptional time management, attention to detail, and the ability to problem-solve effectively. If you are passionate about technology, thrive in a fast-paced environment, and are committed to delivering exceptional customer support, we encourage you to apply.

Key Responsibilities
  • Write SQL scripts to complete certain updates in bulk.
  • Display ownership of assigned projects as needed, identify opportunities to improve the customer support experience, embracing a company culture of continuous optimization and enhancements.
  • Collaborate as needed with services counterparts in customer success and engineering (onboarding, training, & technical services) to ensure we deliver a cohesive experience.
  • Clean data provided by customers for import into the system.
  • Perform account setup tasks such as adding users, job, and email templates, enabling features, etc.
  • Proficiency in English language skills at either B2 or C1 level is required.
  • English Resume is required.
  • Minimum two (2) years of experience in supporting a technical product, preferably for a SaaS startup.
  • Strong experience with SQL including writing unique scripts.
  • 4-year college degree preferred.
  • Self-motivated with proven ability to work collaboratively and independently within a team setting.
  • Desire to work in a fast-paced startup environment with exceptional time management skills.
  • Strong analytical and problem-solving skills.

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