MAJOR DUTIES AND RESPONSIBILITIES:
Provides Client Reporting as it pertains to Relocation Accounting including Payroll, Reconciliations, FAR, Ad Hoc, SLA
Serves as technical resource for the team portfolio, including troubleshooting policy questions/issues, relocation accounting policies and procedures
Provides on-the-job technical training for team, including client specific payroll training, to ensure Top Block service is provided to customers, processes are efficient, and standards are met.
Acts as Relocation Accounting liaison for Vendor, Customer Expense Processing Team (CEPT) and Service Teams
Acts as Relocation Accounting liaison for Operations and Account Management
Independently manages to deadlines and deliverables
Assists in client portfolio financial management including advance management and reconciliation, vendor escalation and resolution, Cash on Account, post pay Financial Audit Module (FAM) audits, tax and wage set up, data integrity
Assists customers with questions pertaining to their payroll updates and year end packages including fielding Relocation Accounting hotline calls and customer service questions
Special projects / training as required
QUALIFICATIONS/SELECTION CRITERIA:
Bachelor’s Degree in Accounting, Finance, Mathematics and/or Business Administration preferred
Proficiency in Microsoft Office, especially Excel required
Demonstrated abilities to lead and motivate
Proficiency with RAS, OER and ATLAS, with a thorough understanding of the tax implications associated with relocation
2-3 years’ experience in customer oriented industry preferred
KEY DIMENSIONS:
Strong Analytical Skills - Attention to Detail
Client/Customer Focus
Excellent Communication Skills
Deadline Oriented Flexibility
Initiative
Anywhere Integrated Services is a full-service title, settlement, underwriting and vendor management services company serving real estate companies, affinity groups, corporations and financial institutions in support of residential and commercial real estate transactions. The company operates through subsidiaries including Independence Title in Austin, Texas, which handles title officer responsibilities such as researching real estate documents, interpreting title insurance guidelines, and managing escrow and underwriting processes. Anywhere Real Estate Inc. focuses on delivering comprehensive real estate transaction support with an emphasis on customer experience and professional service delivery.
