Sr. Business Systems Analyst (Remote Positions Available)

Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster

Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!

Impact In This Role

The Data Engineering Analytics team creates reports and dashboards to provide meaningful insights from the data warehouse. This team works very closely with cross-functional stakeholders, and leverages multiple different Business Intelligence (BI) technologies to achieve these goals.

As the Sr. Business Systems Analyst you will guide the Data Engineering team with business and technical requirements to ensure data warehouse structures support these business needs. We have business systems that support these business needs. You will collaborate with cross-functional peers to build dashboards and reports to monitor progress, answer business questions, and ensure key management reports are available and accurate. You will create tools in SigmaComputing and Tableau for business users to explore data and make data-driven decisions.

You will specialize in analyzing complex data, identifying trends, and providing insights that help in decision-making processes. You will be responsible for understanding requirements, working with the team to create implementation plans, and providing thought leadership for all data reporting solutions to meet and exceed customer expectations. You will mentor and shepherd best practices amongst the extended cross functional to ensure appropriate hygiene of Fictiv’s reporting environments and to allow users to be self-sufficient.

You will partner with the Data Analytics Manager to support and scale our analytics. SQL should be your tool of choice when it comes to pulling datasets and you can paint a great visual picture of our complex data. You will collaborate with peer Engineering technical leads in many different disciplines, Product Owners and Business Analysts to drive workflows and with stakeholders to understand and measure company goals.

You will report to the Director, Data Analytics.

What You’ll Be Doing

• Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment; previous enterprise reporting experience is a must
• Analysis: Identify business challenges and opportunities for improvement and solve for them using analysis to make strategic or tactical recommendations
• Responsible for bringing together key business leaders in an ongoing basis and leading this group in defining, prioritizing, and executing process/system related improvements
• Effectively communicates project scope, approach, and objectives to the business process team to correctly set reasonable expectations and supports the development of an accurate project plan by product manager
• Business Analysis skills including complex requirements analysis, functional design, data analysis and software implementation skills, including the ability to understand relationships between multiple systems and document them in an understandable and concise way
• Strong technical skills, including the ability to understand database structures and data queries to create data mappings for system interfaces, ad hoc reports
• Collaborate with Project Strategists and Project Drivers, Enterprise Architecture and Application Development teams and key user Subject Matter Experts to analyze tradeoffs between requirements, user experience and performance needs. Assure that IT is strategically aligned with the business
• Design and create visually appealing and informative dashboards, graphs, and reports using visualization tools like Tableau, Power BI, or similar
• Develop and manage strong relationships, collaborating with internal customers in a consultative manner, including proactively offering them insights and suggestions
• Assist Product Managers in ensuring data model additions are accounted for by data team development plans, and appropriate reports are updated
• Act as a mentor to less technical stakeholders with best practices for writing reports and dashboards
• Enjoy working with remote teams and people that have strong opinions

Desired Traits

• B.S. in Data Science, Data Analysis, or a related field
• 5 years experience as either a Data Analyst, Systems Analyst, or Business Analyst using BI tools
• 4 years of providing complex analysis reports in any one of finance, sales, marketing, logistics, user adoption or similar fields
• Preferred Enterprise Reporting experience to help architect and design our growing BI environment
• Experience with Snowflake, Redshift, Heap, Fivetran and SigmaComputing or Tableau (or similar BI tools such as Power BI, Looker or Quicksight)
• Proven experience working with complex datasets and writing SQL queries with multiple levels of CTEs directly
• Extensive knowledge of BI concepts (regressions, sliding window functions, financial metrics, marketing funnel metrics, logistics and fulfillment metrics)
• Experience with leading and coordinating cross-functional initiatives, conducting interviews and performing analyses to create business cases for projects
• Experience performing live training sessions for internal and external stakeholders during system and process implementation
• Experience using Salesforce, Marketo, Netsuite or similar core business systems is a plus
• Must have strong communication skills and possess the ability to interact effectively with co-workers
• Must have strong leadership skills

Traits of a successful partnership

• You have a passionate commitment to people and deep empathy for how supporting individuals leads to a stronger company culture
• You’re Collaborative – It is expected that you will partner with various departments to ensure organizational needs are met and to develop strategic programs
• You will serve as an Advocate – In the role, you will solicit and listen to concerns, and take an active role in resolving problems
• Be able to make decisions, meet targets and work under pressure
• Ability to set up, facilitate, and lead service and process improvement sessions with a range of business stakeholders
• Ability to tie business processes and requirements together with system functionality through process flows and design specifications
• Ability to learn quickly in a dynamic environment and deliver on commitments in a timely manner
• Ability to present to groups of mixed technical understanding
• Adept at creating visuals to tell a story
• Ability to build strong trust based relationships
• Adept at shifting priorities while maintaining a high degree of organization and control
• Ability to manage multiple tasks and projects simultaneously
• Ability to recommend actionable insights from projects and lead projects autonomously
• Ability to travel to remote sites. (less than 20%)
• Demonstrated ability to work with geographically dispersed teams
• Ability to learn and understand new ways of doing things
• Ability to drive standards and best practices for a team or organization
• Ability to exercise good judgment within broadly defined practices and policies
• Ability to lead a team towards high quality decisions when they have differing perspectives and ideas
• Ability to provide business context for engineers as well as highlight technical challenges for non-engineers
• Excellent decision-making skills and the ability to work in a collaborative environment, a team player
• Excellent verbal and written communication skills
• Excellent leadership and collaboration skills and the ability to lead large projects autonomously
• Exhibits a high level of initiative and integrity and is empathetic to the needs of individuals across the organization
• Enjoy working with a diverse group of people who have strong opinions
• Comfortable not knowing answers, but resourceful and able to resolve issues
• Strong problem solving and critical thinking skills
• Strong project management, presentation and public speaking skills
• Self-starter who’s comfortable with ambiguity, asking questions, and adept at shifting priorities
• Strong customer service skills with proven service mentality
• Strong in documenting business processes and communicating system requirements

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.

Travel: Ability to travel to remote sites in the US. (less than 20%).

Salary Range: $120,000 to $150,000 per year, depending upon experience.

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Fictiv is continuing to expand our remote US workforce. Recent hires include professionals located in:

Arizona (AZ), California (CA), District of Columbia, (DC), Delaware (DE), Florida (FL), Georgia (GA), Hawaii (HI), Iowa (IA), Illinois (IL), Indiana (IN), Kansas (KS), Massachusetts (MA), Maryland (MD), Michigan (MI), Minnesota (MN), Missouri (MO), North Carolina (NC), New Hampshire (NH), New Jersey (NJ), Nevada (NV), Ohio (OH), Oregon (OR), South Carolina (SC), Texas (TX), Tennessee (TN), Utah (UT), Virginia (VA), Washington (WA), West Virginia (WV), Wisconsin (WI), Wyoming (WY)

Interested in learning more? We look forward to hearing from you soon.

About Fictiv

Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.

This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.

We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company. We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.

We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.